Head Ecommerce & Quick commerce

Job description

Role Objective

• Transform KBPLs online business into a major strategic and revenue-driving pillar.
• Own the digital P&L and deliver predictable, profitable growth.

Role & responsibilities

1. D2C Business Leadership

• Lead KBPLs D2C platform (website & app) with full accountability for scale, profitability, and customer experience.
• Improve site performance across conversion rate, merchandising, personalization, and checkout optimization.
• Build strong acquisition and retention engines to drive traffic, repeat purchases, and customer lifetime value.
• Leverage analytics, experimentation, and A/B testing for continuous CX and revenue improvement.
• Establish D2C as a key growth and profit channel for the brand.

1. Marketplace Business Ownership

• Drive end-to-end marketplace P&L across Myntra, Amazon, Ajio, Tata CLiQ, and other platforms.
• Define strategy across assortment, pricing, promotions, and campaign planning.
• Build strong relationships with marketplace partners to unlock growth opportunities.
• Oversee cataloging, inventory health, SLAs, order flow, and returns reduction.
• Scale marketplace contribution while protecting margins and brand equity.

1. Digital & Performance Marketing Leadership

• Own performance marketing, SEO, CRM, lifecycle, and retention marketing.
• Build a data-led acquisition and engagement engine.
• Use analytics, attribution, and funnel insights to improve efficiency and ROI.
• Drive integrated digital strategy across D2C and marketplaces.

1. E-Commerce Operations Excellence

• Lead end-to-end operations including order management, warehousing, logistics, and returns.
• Improve speed, accuracy, and cost efficiency across fulfillment.
• Build scalable systems and SOPs for high-volume and seasonal demand.

Who Will Succeed

• A builder with strong digital and retail understanding.
• A leader comfortable with strategy, analytics, and execution.
• Someone customer-obsessed with strong commercial discipline.
• A growth-oriented operator focused on scalability and profitability.

For more details cand call on 9599588697or email 0n hr@bnmretail.com

Immediate Joiner preferred

Pay: ₹65,000.00 - ₹75,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Work Location: In person