Immigration Counselor
IndiMac Healthcare Pvt Ltd
Job Summary
We are seeking a knowledgeable and motivated Immigration Counsellor to guide clients through the immigration and visa process. The ideal candidate will provide accurate information regarding immigration programs, assist clients with documentation, and ensure a smooth application process while maintaining high levels of customer service.
Key Responsibilities:
Client Counsultation
- Counsel clients regarding immigration options, visa processes, and overseas opportunities.
- Assess client profiles and recommend suitable immigration programs.
Application Guidance
- Guide clients in preparing visa and immigration applications.
- Ensure all documentation is complete and accurate before submission.
Documentation Support
- Assist clients in collecting and verifying required documents.
- Maintain proper records of client files and application status.
Follow-up & Communication
- Follow up with clients regarding pending documents and application progress.
- Coordinate with immigration authorities, embassies, and partner organizations if required.
Lead Conversion
- Handle enquiries from walk-in clients, phone calls, and online leads.
- Convert leads into successful clients through effective counselling.
Compliance
- Ensure all processes comply with immigration laws and company policies.
- Maintain confidentiality of client information.
Reporting
- Prepare daily/weekly reports on enquiries, conversions, and application status.
Required Qualifications
- Bachelor’s Degree in any field (Business, Management, or related field preferred).
- Certification or knowledge of immigration processes is an advantage.
Required Skills
- Strong communication and interpersonal skills
- Good knowledge of visa and immigration procedures
- Sales and counselling skills
- Attention to detail
- Customer service orientation
- Ability to handle multiple clients simultaneously
Experience
- 0–3 years of experience in immigration consultancy, overseas education consultancy, or visa processing preferred.
- Freshers with strong communication skills may also apply.
Additional Requirements
- Proficiency in MS Office (Word, Excel, Email)
- Ability to work under targets and deadlines
- Good documentation and organizational skills
Job Types: Full-time, Permanent, Fresher
Pay: ₹14,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
Work Location: In person
Posted 8 Mar 2026 · Listing from OnJob.io. Create a free profile to apply and see your AI match score.
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