Inbound Voice Process | Customer Support | Specialist

Job Title: Customer Service Executive - International Voice Process

Location: Mumbai ( Candidates only from Mumbai location will be considered)

Joining: Immediate Joiners are preferred

shift - 5 days working I 2 rotational week offs

Salary Package: 25,000 - 35,000 in hand fixed( based on the experience)

Key Responsibilities:

• Handle international customer calls regardinqueries, issues, and service requests.
• Provide accurate information and effective resolutions within defined timelines.
• Maintain call quality, compliance, and process guidelines.
• Escalate unresolved cases to the appropriate teams when necessary.

Elibility Critera:

Qualification: Any Graduates/ Undergraduates with minimum 6 months of experience

Experience: Freshers and experienced candidates are welcome

Communication Skills: Excellent verbal communication skills in English.

Prior experience in an international voice process is preferred; freshers with strong communication may apply.

Ability to work in rotational shifts.