International BPO Outbound

International BPO Executive. Joining 1st WEEK JAN 2026.

MINIMUM 2 YEARS of EXPERIENCE in INTERNATIONAL OUTBOUND / COLLECTIONS COLD CALLING

Australian Process (Fixed Shift - MONDAY - FRIDAY) 6:30 am - 3:30 pm

Job Description: AUSTRALIA OUTBOUND Cold calling - LEAD GENERATION Appointment Setter, DESIGNATION : International BPO Sr. International BPO Sr. REP.

YEARS OF EXPERIENCE: 2+ years in International outbound cold calling.

Comtrek Digital is a technology-enabled BPO company specialising in customer engagement, Outbound Sales and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and Key Responsibilities :

• Client/Customer/People Management
• Drive Performance in the LEAD GENERATION - APPOINTMENT SETTING
• Manage the daily team activities and ensure the daily operations run smoothly.
• Drive Team adherence and manage monthly scheduling.
• Generating 2 hot leads with the decision maker daily.
• Cold calling Australian Business and convincing them to speak to Operation and Sales team in Australia - Via phone call or Face to Face meeting.
• Drive Continuous Improvement in the team along with metrics improvement
• Performance management and appraisals for the entire Team.
• Present Weekly Reviews to the Management on key deliverables.
• One-One with the team and scheduled Monthly Team meetings.
• Knowledge management for the team and quality control
• Responsible for people/employee career development
• Manage Attrition as per process / organization standards

Key Skills and knowledge:

• Graduate with minimum 2 years of experience in INTERNATIONAL BPO sector.
• Managing Telesales process B2b Outbound Lead Generation
• Ability to drive Sales numbers in the team
• Excellent verbal and written communication skills.
• Should be willing to work in shifts along with the team in customer business time.
• Overall should be a good team player with willingness to learn and drive to achieve.
• Practice and focused on Metrics.
• Good Excel skills and Reporting knowledge
• Awareness of SLA/SLO Metrics

Job Type: Full-time

Pay: ₹25,000.00 - ₹45,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• International voice process: 2 years (Required)

Location:

• Vashi, Navi Mumbai, Maharashtra (Required)

Application Deadline: 31/12/2025

Expected Start Date: 01/01/2026