Operations Manager
Pexa Car Care
Job Title: Operations Manager – PEXA Car Care
Location: Attingal
Employment Type: Full-time
About PEXA Car Care
PEXA Car Care is a fast-growing doorstep car wash and detailing brand. We work with franchise partners and on-ground service teams to deliver reliable, high-quality car care services to customers across locations.
Job Summary
We are looking for an experienced Operations Manager to handle day-to-day operations, manage service teams and franchise units, and ensure smooth execution of orders with high service quality and customer satisfaction.
Key Responsibilities
Operations & Service Delivery
- Oversee daily operations of doorstep car wash and detailing services
- Ensure timely execution of customer orders as per PEXA standards
- Monitor service quality and resolve operational issues on priority
Workforce Management
- Manage field workers: attendance, performance, discipline, and productivity
- Ensure workers meet attendance and work execution targets
- Coordinate hiring, onboarding, and training of service staff
Reporting & Process Control
- Track daily and monthly order completion, revenue, and worker performance
- Prepare basic operational reports for management review
- Implement and improve SOPs to increase efficiency and reduce service delays
Customer & Issue Resolution
- Handle escalations related to service quality, delays, or complaints
- Ensure quick resolution and customer satisfaction
Salary & Benefits
- 25000 to 30000 per month
- Growth opportunities in a fast-expanding brand
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
Experience:
- Operations management: 5 years (Required)
Work Location: In person
Posted 15 Mar 2026 · Listing from OnJob.io. Create a free profile to apply and see your AI match score.
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