Payment Follow-up Executive

Job Brief:

The Payment Follow-up Executive will be responsible for ensuring timely collection of outstanding payments from customers, maintaining accurate payment records, and coordinating with the accounts and sales teams to resolve billing-related issues.

Key Responsibilities:

• Follow up with customers for pending and overdue payments through calls, emails, and messages.
• Share invoices, account statements, and payment reminders with customers
• Enter &Update Customer Payment Records in Accounting Software( Zoho Books)
• Coordinate with the accounts team for receipt entry and reconciliation.
• Resolve customer queries related to invoices, credit notes, or payment discrepancies.
• Ensure compliance with company credit policy and payment terms.
• Prepare daily / weekly follow-up status reports.

Qualifications & Skills:

• Graduation in Commerce (B.Com preferred)
• 2-5 years of experience in payment follow-up, accounts receivable, or a similar role
• Ability to handle follow-ups politely and professionally
• Basic knowledge of accounting and billing processes
• Strong follow-up and time-management skills

Job Types: Full-time, Permanent

Pay: ₹16,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Leave encashment

Work Location: In person