Priority Technology Holdings - Senior Technical Writer - API Documentation

Job Description :

We are looking for an experienced Sr. Technical Writer with 8+ years experience to join our organization who will be the evangelist in crafting elegant technical documents that can be easily understood by a wide range of audience. You must have a passion to understand how Payments software products work and enjoy deciphering technical jargon into easy to read narratives.

You should have worked in product management teams using agile/ scrum methodologies and be able to show that you have put out software product document releases, webinars and presentations. This position is full-time. You will be responsible for the end-to-end technical writing including API documentation, Release Notes, Guides, white papers, training materials etc.

The candidate should be able to lead a team of technical writers and train new tech writers, Should be able to follow and monitor the technical writing process and best practices for the entire team.

Requirements :

A Senior Technical Writer collaborates closely with engineers, product managers, and other stakeholders to ensure accuracy and clarity in all documentation.

The key responsibilities of a Senior Technical Writer include :

Responsibilities :

• Develop and maintain technical documentation : Write and update user guides, API documentation, tutorials, release notes, and other technical materials.
• Collaborate with cross-functional teams : Work closely with product managers, developers, and QA teams to gather information and ensure accurate documentation.
• Establish documentation standards : Define and implement style guides, templates, and best practices to ensure consistency across all materials.
• Simplify complex concepts : Translate highly technical information into clear, concise, and user-friendly content for both technical and non-technical audiences.
• Review and edit content : Ensure that all documentation is free from errors, follows proper grammar, and meets style guidelines.
• Manage content lifecycle : Organize and maintain documentation repositories, ensuring that all materials are up-to-date and relevant.
• Train and mentor junior writers : Provide guidance and feedback to less experienced writers, helping them improve their skills and understanding.
• Stay updated with industry trends : Continuously research and stay informed about new technologies, tools, and methodologies that could improve documentation processes.