Process Associate- AR Caller

• Manage and resolve high-denial accounts and aged accounts receivable.
• Make outbound calls to insurance providers (US Payers) to follow up on unpaid/disputed claims.
• Investigate and resolve claim denials, underpayments, and rejections by analyzing EOBs and payer policies.
• Handle complex appeals and resubmissions of claims.
• Mentor and guide junior AR callers.
• Meet and exceed individual productivity and collection targets.

Required Skills & Experience:

• Minimum 2 to 3years of hands-on experience in US Medical Billing & AR Calling.
• In-depth knowledge of US healthcare insurance (Medicare, Medicaid, HMO/PPO, Commercial).
• Proficient in denial management and the entire claims lifecycle.
• Strong understanding of CPT, HCPCS, and ICD-10 codes.
• Excellent communication skills for professional phone interactions.
• Experience working with major RCM software.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Provident Fund

Work Location: In person