Receptionist/front Office Assistant

Job TItle: Receptionist/Front Office Assistant

Locations: Whitefield, Sarjapura, JP Nagar, Kanakapura Road

Key Responsibilities:

Front Office Operations

1. Manage front desk area, ensuring organization and confidentiality.
2. Monitor and respond to alarm systems, emergency codes, and crises.
3. Collaborate with clinical staff for smooth patient flow.

Administrative Support

1. Maintain accurate records, files, and databases.
2. Process admissions, discharges, and transfers.
3. Coordinate patient appointments and scheduling.
4. Prepare and distribute reports, forms, and documents.

Reception and Customer Service

1. Greet patients, families, visitors, and staff with empathy and professionalism.
2. Manage phone calls, answer queries, and direct calls to appropriate departments.
3. Respond to patient inquiries, concerns, and complaints.

Requirements:

• High school diploma/equivalent
• 1-2 years of experience in reception, preferably in a healthcare field
• Excellent communication, interpersonal, and customer service skills
• Proficient in ERP, CRM, and Microsoft Office.
• Strong organizational, problem-solving, and time management skills.

Benefits:

• Competitive salary.
• Comprehensive benefits package.
• Provident Fund & ESI.
• Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹18,000.00 per month

• Benefits**:
• Health insurance
• Provident Fund

Schedule:

• Day shift
• Rotational shift

Supplemental Pay:

• Overtime pay
• Yearly bonus

Application Question(s):

• Will you be able to reliably commute or relocate to JP Nagar, Sarjapura or Doddakallasandra for this job? (Yes/No - place)
• Experience**:
• total work: 1 year (preferred)

Work Location: In person