Senior Executive - System Admin

. System Administration

• Manage and maintain Windows Server environments (2012, 2019, and 2022) ensuring system availability, reliability, and performance.
• Perform installation, configuration, monitoring, and troubleshooting of servers and operating systems.
• Monitor server performance and implement updates, upgrades, and patches to maintain system health.
• Ensure proper backup management and data recovery procedures are followed.

1. Active Directory & User Management

• Administer Active Directory including creation and management of user accounts, groups, permissions, and security policies.
• Implement and maintain Group Policies (GPOs) to enforce organizational security standards.
• Manage employee system access and ensure appropriate permission control.

1. End-User IT Support

• Provide first-level and second-level technical support for employees across the organization.
• Resolve hardware, software, printer, network, and system issues raised through helpdesk requests.
• Install and configure desktops, laptops, printers, and other IT devices.
• Assist employees with system usage and ensure minimal downtime for business operations.

1. Collaboration Tools Administration

• Manage and support Google Workspace, Microsoft Teams, Office 365, and Outlook.
• Configure email accounts, calendars, and collaboration features.
• Troubleshoot issues related to email delivery, user access, and communication platforms.

1. Audio & Video Conferencing Support

• Manage and support video conferencing tools including Zoom, Google Meet, and WebEx.
• Set up and maintain conference room equipment such as Logitech conferencing devices and related peripherals.
• Provide technical assistance during internal and external virtual meetings.

1. Network & Security Management

• Assist in managing and monitoring network infrastructure, including switches, routers, and wireless access points.
• Configure and troubleshoot VPN connectivity for remote users.
• Manage Fortinet firewall configurations and security policies.
• Monitor and maintain antivirus and endpoint security solutions across systems.

1. IT Infrastructure Maintenance

• Monitor system logs, performance metrics, and security alerts.
• Ensure proper functioning of file servers and shared drives.
• Perform routine system maintenance, updates, and health checks.
• Ensure compliance with organizational IT security policies and best practices.

1. IT Asset & Documentation Management

• Maintain accurate records of IT assets including laptops, desktops, servers, and networking equipment.
• Prepare and maintain system documentation, network diagrams, and IT procedures.
• Coordinate with vendors for IT hardware procurement, maintenance, and service support.

Required Skills & Competencies

• Strong knowledge of Windows Server Administration (2012, 2019, 2022).
• Hands-on experience with Active Directory and user access management.
• Experience managing Google Workspace and Microsoft Office 365 environments.
• Knowledge of network troubleshooting, VPN configuration, and firewall management (Fortinet).
• Familiarity with video conferencing platforms such as Zoom, Google Meet, and WebEx.
• Understanding of endpoint security, antivirus management, and system backup procedures.
• Strong problem-solving and analytical skills.
• Good communication and interpersonal skills to support employees effectively.
• Ability to prioritize tasks and handle multiple technical issues simultaneously.

Educational Qualification

• Bachelor’s Degree in Computer Science, Information Technology, Engineering, or related field.

Experience Required

• Minimum 3+ years of relevant experience in Desktop Support, System Administration & IT Infrastructure Support

Preferred Certifications

Candidates with the following certifications will have an added advantage:

• Microsoft Certified: Windows Server / Azure Administrator
• Google Workspace Administrator Certification

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person