Shift supervisor - FMCG

Company Description

Founded in 1990, Chokhi Dhani Group is a renowned Indian hospitality brand known for its culturally immersive Rajasthani-themed experiences. With resorts, hotels, and restaurants in cities like Jaipur, Jaisalmer, Indore, and abroad in London and Dubai, the company celebrates India's rich heritage through traditional food, music, dance, and cultural activities. Chokhi Dhani Group has also diversified into handicrafts and ready-to-eat delicacies, expanding its presence globally. It is a prominent cultural icon in India, attracting both locals and international tourists.

Role Description

This is a full-time on-site role for a Shift Supervisor within Chokhi Dhani Group's FMCG division, located in Jaipur. As a Shift Supervisor, your responsibilities will include overseeing daily operations, managing workflow, coordinating schedules, and ensuring smooth store operations. You will also supervise customer service activities, address customer feedback, and ensure an excellent customer experience during your shift.

Qualifications

• Strong Communication skills to interact effectively with team members and customers.
• Proficiency in Operations Management and ability to oversee daily workflows efficiently.
• Experience in Store Management, including inventory handling and staffing coordination.
• Expertise in Customer Service and ensuring a positive customer experience.
• Proven leadership, team management, and problem-solving skills.
• Ability to work in a fast-paced environment and adapt to dynamic situations.
• Bachelor's degree or relevant diploma in Business Management, Hospitality, or related field is a plus.