Telecaller Outbound

Customer Care Executive – Job Description

Job Title: Customer Care Executive

Job Summary:

A Customer Care Executive is responsible for handling customer inquiries, resolving complaints, and providing information about the company’s products and services. The main goal is to ensure customer satisfaction and maintain a positive relationship with customers.

Key Responsibilities:

• Answer customer calls, emails, and chat messages.
• Provide accurate information about products and services.
• Resolve customer complaints and issues in a timely manner.
• Record customer interactions and update information in the system.
• Process orders, requests, and service inquiries.
• Maintain a polite and professional attitude while communicating with customers.
• Follow up with customers to ensure their issues are resolved.

Required Skills:

• Good communication skills (spoken and written).
• Strong problem-solving ability.
• Basic computer knowledge.
• Active listening and patience.
• Ability to work in a team and handle pressure.

Qualification:

• Minimum 12th pass or graduate.
• Basic knowledge of computers and customer service tools.
• Prior experience in a call center or customer service role is a plus.
• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Telecaller Outbound job

Please go through the FAQs to get all answers related to the given Telecaller Outbound job

What skills and experience do you need for this Telecaller Outbound job?

Ans: To apply for this Telecaller Outbound job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.

How much can you earn in this position?

Ans: You can earn between ₹12,500-₹18,500 per month in this Telecaller Outbound position.

What shift and timings does this job follow?

Ans: This Telecaller Outbound job follows a Day shift.

Do you need to visit the office for this job?

Ans: Yes, candidates need to visit the office and work from the location in Camp, Amravati.

How many openings are available for this position?

Ans: There are 8 openings available for this position.

Is this job open for all genders?

Ans: Yes, this Telecaller Outbound job is open for both male and female candidates.

What work will you do in this role?

Ans: As a Telecaller Outbound, you will work on skills like Domestic Calling, Query Resolution, Non-voice/Chat Process.

Where is this job located?

Ans: This Telecaller Outbound job is located in Camp, Amravati.

What kind of candidate is ideal for this job?

Ans: A candidate with skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Telecaller Outbound job.

Why should you apply for this Telecaller Outbound job?

Ans: This Telecaller Outbound job offers a salary between ₹12,500-₹18,500 per month. This is a Full Time opportunity and has 8 openings available.