Telesales Executive/Telecaller

About Company:

Welcome to UrbanCraft, a dynamic real estate developer company that specializes in a wide spectrum of services, all designed to shape your urban dreams into reality. With a keen focus on innovation and excellence, we bring you a glimpse of who we are and what we stand for.

Business segment: Real Estate And Properties

Job Title: Telesales Executive

Elegibility: Any graduate or Post Graduate

Experiance: 1-3 years

Job Role & responsibilities: -

Here are the roles and responsibilities for a telesales executive:

• Cold Calling: Initiate outbound calls to potential customers who have not expressed interest in the company's products or services. This involves introducing the company and its offerings.
• Lead Generation: Research and identify potential leads or prospects. Use databases, online research, and other tools to create a list of potential customers.
• Product Knowledge: Develop a deep understanding of the products or services being offered in order to effectively communicate their features and benefits to potential customers.
• Customer Engagement: Engage with potential customers in a friendly and professional manner. Build rapport and establish a connection to keep the conversation going.
• Qualify Leads: Ask questions to determine the needs and interests of potential customers and assess whether they are a good fit for the company's products or services.
• Explain Benefits: Clearly and persuasively explain the benefits of the product or service to potential customers and address any questions or objections they may have.
• Closing Sales: Actively work towards closing the sale by providing pricing information, suggesting options, and using sales techniques to persuade the customer to make a purchase.
• Record Keeping: Maintain detailed and accurate records of each call, including customer information, call outcome, and follow-up actions. This data is typically entered into a Customer Relationship Management (CRM) system.
• Follow-Up: After initial contact, follow up with potential customers who expressed interest but did not make a purchase. This involves additional calls or emails to nurture the lead.
• Achieve Sales Targets: Meet or exceed sales targets and quotas set by the company. Performance is often measured by the number of successful sales made.
• Objection Handling: Be prepared to handle objections and rejections from potential customers in a professional and convincing manner.
• Customer Service: Provide excellent customer service by addressing customer inquiries, issues, and concerns, and ensuring customer satisfaction.

Required Key skills: -

• Communication Skills: Clear and effective communication is essential for building rapport, explaining product benefits, and addressing customer questions or objections.
• Active Listening: The ability to listen carefully to the customer's needs, concerns, and objections is crucial for tailoring your pitch and responding appropriately.
• Empathy: Understanding and empathizing with the customer's perspective can help build trust and rapport, making it easier to address their needs and concerns.

Location: Berhampur

Website: https://www.urbancraftproperties.in/

Interested candidates are invited to submit their resumes to connect@genres.co.in

Job Types: Full-time, Permanent

Pay: ₹8,000.00 - ₹12,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Internet reimbursement
• Leave encashment
• Paid sick time
• Paid time off

Ability to commute/relocate:

• Brahmapur, Orissa: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)

Work Location: In person