Visa and Compliance Officer – Australia

Job Overview

We are seeking a detail-oriented and proactive

Visa and Compliance Officer – Australia & New Zealand

to manage the complete post-offer process for students applying to institutions in Australia and New Zealand. The role involves coordinating with recruiters, ensuring compliance with institutional and visa requirements, and managing the end-to-end conversion process from offer to visa submission.

Key Responsibilities

1. Post-Offer Student Management

• Manage the complete post-offer process for students who have received offers from Australian and New Zealand institutions.
• Track and monitor offer holders to ensure timely progression towards enrollment and visa submission.
• Maintain accurate records of student progress in internal systems.

1. Recruiter Coordination

• Regularly follow up with recruiters and channel partners for pending documents, fee payments, and student updates.
• Ensure recruiters are aligned with university requirements and deadlines.
• Provide updates and reminders to recruiters to improve offer-to-visa conversion.

1. Visa Application Processing

• Guide students and recruiters on visa documentation requirements for Australia and New Zealand.
• Review financial documents, SOPs, and other supporting documents before visa submission.
• Coordinate the preparation and submission of visa applications.

1. Compliance & Documentation

• Ensure applications comply with university guidelines and immigration regulations.
• Verify document authenticity and completeness before submission.
• Maintain compliance records and ensure proper documentation is maintained.

1. Stakeholder Communication

• Liaise with admissions teams, recruiters, and internal departments to ensure smooth case progression.
• Provide status updates and highlight risks or delays in student cases.

1. Reporting & Monitoring

• Maintain regular reports on offer holders, visa submissions, and conversion status.
• Track pending cases and proactively address bottlenecks affecting student conversions

Performance Indicators

• Offer to visa conversion rate
• Timely visa application submissions
• Compliance accuracy and documentation quality
• Recruiter engagement and follow-up effectiveness