Visa Processing Officer- Nikol

Job Description:

• managing/assessing visa caseloads and/or referrals for integrity checking, prioritising cases for interview and assessment, carrying out integrity interviews and undertaking investigations for integrity checking;
• preparing reports, case-notes, interview notes, correspondence and other material in relation to visa matters;
• dealing with client queries by phone, email and in person;
• maintaining accurate files, electronic and other records;
• providing translation and interpretation of community languages as required; and
• willingness to travel and represent the Immigration Section to clients, agents and other stakeholders as required.