Enterprise Account Executive- APAC/ANZ

Role Name: Enterprise Account Executive – APAC

At Kapture CX, we are looking for an Enterprise Account Executive – APAC in our Enterprise Sales team.

Who are we?

Kapture CX is a leading SaaS platform that helps enterprises automate and elevate customer experience through intelligent, AI-powered solutions. We partner with enterprises across industries to bring scalable automation and insight-driven efficiencies to their CX operations. Over a thousand clients across 18 countries have used Kapture’s products to enhance their customer experience, including Unilever, Reliance, Coca-Cola, Bigbasket, Meesho, Airtel Payments Bank and Cathay Pacific. Kapture delivers industry-specific solutions powered by AI, tailored workflows, and seamless automation.

Kapture CX is headquartered in Bangalore and we have offices in Mumbai and Delhi/NCR in India, in addition to offices in the USA, UAE, Singapore, Philippines and Indonesia.

What is this role all about?

We are looking for a high-performing enterprise sales professional to lead Kapture’s growth across key APAC markets. This is a true hunter role where you will own a geography, build pipeline from scratch, engage enterprise decision-makers, and close high-value CX transformation deals across Indonesia, Malaysia, Philippines, Singapore, and Australia.

If you thrive in outbound sales, enjoy building relationships across cultures, and want to be at the forefront of AI-led customer experience transformation, this role offers a unique opportunity to make a significant business impact.

Sounds interesting?

Here’s a more detailed description of what you will do in this role:

• You will own and grow an assigned APAC territory, driving end-to-end enterprise sales for Kapture’s CX and CCaaS solutions.
• You will build and manage your pipeline through outbound prospecting, partner referrals, industry events, networking, and strategic account planning.
• You will manage complex enterprise sales cycles, including discovery, solution positioning, commercial negotiations, stakeholder management, and deal closure.
• You will travel regularly across APAC markets to build executive relationships, accelerate deal velocity, and strengthen local market presence.
• You will collaborate closely with pre-sales, partnerships, marketing, and product teams to drive customer success and market expansion.

This is a Bengaluru-based role. We work five days a week from the office, as we believe in-person interactions fuel innovation and agility.

What does success look like in this role?

Success in this role means consistently building qualified pipeline, winning enterprise customers across APAC markets, expanding Kapture’s market presence, and exceeding revenue targets through strategic and consultative selling.

What would make you a good fit for this role?

Here are the basic requirements:

• You have 6–8 years of experience in B2B enterprise SaaS sales with a strong track record of closing enterprise deals.
• You have sold CX, CCaaS, contact center, customer engagement, or customer support automation solutions.
• You have experience engaging enterprise buyers across APAC markets such as Indonesia, Malaysia, Philippines, Singapore, or Australia.
• You are comfortable with regular international travel to the above regions.

What are the most critical skills for this role?

• You can independently build and manage a healthy enterprise sales pipeline through outbound prospecting and account-based selling.
• You are skilled at navigating multi-stakeholder sales cycles and influencing senior business and technology decision-makers.
• You can articulate business value, ROI, and customer outcomes rather than focusing solely on product features.
• You possess strong negotiation, forecasting, and deal-closing capabilities in a competitive SaaS environment.

You will have an advantage if you:

• You have sold AI-powered CX, conversational AI, automation, or customer engagement platforms.
• You have experience working with channel partners, system integrators, or regional reseller networks.
• You have successfully closed deals ranging from $50K to $200K+ ACV in enterprise environments.
• You bring a strong understanding of industry metrics such as CSAT, FCR, AHT, ticket deflection, and customer support operations.

Why should you be interested?

Here’s what you will gain from this role:

• Own a high-growth international territory with significant revenue responsibility and visibility.
• Work directly on Kapture’s APAC expansion journey and contribute to scaling one of the fastest-growing AI-native CX platforms.
• Earn highly competitive compensation with uncapped commissions linked directly to your performance.
• Build relationships with leading enterprises across multiple countries and industries.
• Collaborate with a passionate, high-performing team focused on innovation, speed, and customer success.
• Gain exposure to AI, automation, and next-generation customer experience technologies shaping the future of enterprise software.

Does this sound like you?

If you are excited by the challenge of building new markets, winning enterprise customers, and driving growth across APAC, we would love to hear from you.