Telesales Executive

Job Summary

We are looking for a motivated and persuasive Telesales Executive to join our team. The ideal candidate will be responsible for contacting potential customers, understanding their basic needs, and assisting in generating sales over the phone. You will contribute to achieving sales targets and building strong customer relationships with proper training and guidance.

Key Responsibilities

• Make outbound calls to prospective customers and explain products/services.
• Follow up on leads, understand customer requirements, and support the sales process.
• Maintain an updated database of customer interactions and call records.
• Meet daily/weekly calling and lead generation targets.
• Answer basic customer inquiries and provide product information when needed.
• Build and maintain positive customer relationships.
• Handle customer objections politely and professionally.
• Work closely with the sales team to improve scripts and processes.
• Share feedback on customer queries and market trends.