Founder's Office - Finance

Who are we?

Kapture CX is a leading SaaS platform that helps enterprises automate and elevate customer experience through intelligent, AI-powered solutions. We partner with enterprises across industries to bring scalable automation and insight-driven efficiencies to their CX operations. Over a thousand clients across 18 countries have used Kapture’s products to enhance their customer experience, including Unilever, Reliance, Coca-Cola, Bigbasket, Meesho, Airtel Payments Bank and Cathay Pacific. Kapture delivers industry-specific solutions powered by AI, tailored workflows, and seamless automation.

Kapture CX is headquartered in Bangalore and we have offices in Mumbai and Delhi/NCR in India, in addition to offices in the USA, UAE, Singapore, Philippines and Indonesia.

Role Overview

Kapture CX is looking for a high-ownership Founder’s Office – Finance professional who will work closely with the Chief Financial Office / Leadership team to drive strategic financial decision-making, business planning, analytics, and execution. This role will act as a finance partner to the Founder, bridging numbers with business strategy, growth initiatives, and operational priorities.

The ideal candidate should be comfortable operating in a fast-paced, ambiguous environment and should have strong analytical thinking, financial modelling skills, and a problem-solving mindset.

Key Responsibilities

1. Strategic Finance & Business Planning

• Work closely with the CFO on business strategy, financial planning, and decision-making
• Build financial models, forecasts, budgets, and scenario analyses
• Track business performance through key metrics, dashboards, and MIS
• Provide actionable insights to improve profitability and scalability
• Support long-term financial planning and growth initiatives

2. Founder’s Office Support

• Act as a finance thought partner to the CFO
• Prepare business reviews, investor updates, leadership presentations, and strategic reports
• Drive special projects aligned with Founders/CFO priorities
• Identify business opportunities, risks, and operational improvement areas

3. Financial Analysis & Modelling

• Build revenue models, unit economics, cost structures, and profitability analysis
• Evaluate new business opportunities and investments
• Perform market research and competitive analysis
• Support valuation, fundraising, and investor-related activities

4. Fundraising & Investor Support

• Support preparation of investor decks, financial narratives, and fundraising materials
• Coordinate with internal teams for investor reporting and due diligence
• Track fundraising milestones and investor communication

5. Business Operations & Cross-functional Collaboration

• Work closely with Product, Sales, Operations, and Growth teams
• Drive execution of strategic initiatives
• Create processes, automation, and reporting frameworks
• Improve financial discipline across functions

Candidate Profile

Experience: 8-10 years

Preferred Background: Startup finance, consulting, investment banking, FP&A, VC/PE, business finance roles

Must Have Skills:

• Strong financial modelling & Excel skills
• Business acumen and analytical mindset
• Ability to interpret data and drive decisions
• Strong communication and presentation skills
• Ownership mindset with ability to work independently

Preferred Qualifications:

• CA / MBA Finance / CFA preferred
• Experience working directly with founders, CFO or leadership teams
• Exposure to fundraising, investor relations, or strategic projects

What You Will Get

• Direct exposure to Founder,CFO & leadership decision-making
• Opportunity to work across strategy, finance, and business growth
• Ownership of high-impact projects
• Fast-paced learning environment with startup exposure

Does this sound like you?

Click the Apply button to let us know! 🚀