Lead - CFO's Office

At Kapture CX, we are looking for a Lead – CFO’s Office in our Finance team.

Who are we?

Kapture CX is a leading SaaS platform that helps enterprises automate and elevate customer experience through intelligent, AI-powered solutions. We partner with enterprises across industries to bring scalable automation and insight-driven efficiencies to their CX operations. Over a thousand clients across 18 countries have used Kapture’s products to enhance their customer experience, including Unilever, Reliance, Coca-Cola, Bigbasket, Meesho, Airtel Payments Bank and Cathay Pacific. Kapture delivers industry-specific solutions powered by AI, tailored workflows, and seamless automation.

Kapture CX is headquartered in Bangalore and we have offices in Mumbai and Delhi/NCR in India, in addition to offices in the USA, UAE, Singapore, Philippines and Indonesia.

What is this role all about?

This is a high-impact, high-visibility role working directly with the CFO on strategic and operational priorities across the business. You will act as a finance generalist, partnering across teams to drive decision-making through data, financial insights, business analysis, and special projects that shape the company's growth journey.

Sounds interesting?

Here’s a more detailed description of what you will do in this role:

• You will partner closely with the CFO on strategic initiatives, business reviews, financial planning, and organization-wide projects.
• You will analyze business performance, identify trends, and translate complex financial data into actionable insights for leadership teams.
• You will work cross-functionally with Sales, Operations, Product, HR, and other stakeholders to drive key business outcomes.
• You will support budgeting, forecasting, scenario planning, and performance tracking across business units.
• You will lead special projects including process improvements, operational efficiency initiatives, investment evaluations, and executive-level presentations.

This is a Bangalore-based role. We work five days a week from the office, as we believe in-person interactions fuel innovation and agility.

What does success look like in this role?

You become a trusted thought partner to the CFO and business leaders, driving better decisions through financial rigor, business understanding, and strong execution while helping scale a fast-growing AI-first SaaS company.

What would make you a good fit for this role?

Here are the basic requirements:

• You are a CA, CFA, MBA, or hold a combination of these qualifications.
• You bring 3–6 years of experience across finance, business analysis, FP&A, consulting, strategy, transaction advisory, or similar functions.
• You have a strong understanding of financial statements, business metrics, and operational drivers.
• You are comfortable working in fast-paced, ambiguous environments and taking ownership beyond your defined scope.

What are the most critical skills for this role?

• You can connect financial data with business outcomes and tell compelling stories through numbers.
• You possess strong analytical and problem-solving capabilities with exceptional attention to detail.
• You are highly proficient in financial modelling, forecasting, and data-driven decision-making.
• You can communicate effectively with senior stakeholders and simplify complex concepts into clear recommendations.

You will have an advantage if you:

• You have prior experience in a SaaS, technology, startup, or high-growth environment.
• You have worked directly with CXOs or leadership teams on strategic initiatives.
• You have exposure to investor reporting, board presentations, fundraising, or M&A-related activities.
• You have built dashboards, business intelligence reports, or automation frameworks that improved decision-making.

Why should you be interested?

Here’s what you will gain from this role:

• Direct exposure to the CFO and leadership team, with a front-row seat to company-building decisions.
• Opportunity to work on a diverse range of strategic, financial, and operational challenges.
• Significant ownership and visibility in a rapidly growing AI-native SaaS organization.
• Accelerated learning across finance, business strategy, operations, and corporate decision-making.
• The chance to influence how a global SaaS company scales across markets and functions.

Does this sound like you?

Click the Apply button to let us know! 🚀