Collection Executive

Job Summary:

We are looking for a dynamic and enthusiastic Collection Executive to join our team. The ideal candidate should possess excellent communication skills, a professional telephone manner, and the ability to draft clear and concise emails. This role involves making outbound calls, following up with leads, and maintaining proper communication records.

Key Responsibilities:

• Make outbound calls to potential clients as per the assigned data.
• Follow up with the clients for payment, collection and maintain follow-through.
• Provide accurate information about products/services to generate interest.
• Maintain a record of calls and update the CRM or tracking system regularly.
• Respond to customer inquiries via phone or email in a professional manner.
• Draft professional emails for client communication, follow-ups, or documentation.
• Schedule meetings or appointments when necessary.
• Work closely with the sales or support team for smooth coordination.

Required Skills: