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Chief of Staff

Kapture CX

Bengaluru, KA, India Full Time 3–6 yrs

Chief of Staff to Chief AI Officer (CAIO)

Role Overview

As Chief of Staff to the Chief AI Officer (CAIO), you will be the strategic and operational right hand to Kapture's AI leadership - working directly with CAIO to accelerate GTM momentum. You will work across strategy, sales enablement, and delivery excellence for our AI portfolio, from pre-sales through go-live to executive value reviews. This isn't a coordination role. It's a horizontal, cross-functional execution engine sitting at the intersection of AI strategy and GTM.

Key Responsibilities

  • Act as the trusted strategic partner to the Chief AI Officer.
  • Drive cross-functional initiatives across GTM strategy, pre-sales, sales, customer success and product for P&L growth
  • Build and run a revops engine, and institute governance frameworks and execution cadences for AI GTM planning
  • Partner with GTM teams to build use cases and demo experiences for potential clients, and upsell to existing clients
  • Work with international GTM teams to support global expansion plan
  • Monitor GTM milestones and proactively resolve potential risks

Qualifications

Experience

  • 3–6 years in Strategy, Management Consulting, or B2B SaaS startups.

Core Competencies

  • Strong understanding of Generative AI and enterprise AI applications.
  • Proven ability to drive cross-functional programs to completion in ambiguous, fast-moving environments
  • Strong business acumen, structured thinking, and comfort operating at both strategic and execution levels
  • Excellent stakeholder management - able to work credibly with CXOs, engineering & product leads, GTM Teams and enterprise clients alike
  • Experience working with GTM & RevOps teams preferred, exposure to enterprise CX would be a bonus

What We Value

  • High ownership and high agency — figuring out what needs to happen rather than waiting for a brief
  • Comfort with ambiguity — able to build structure into fast-moving, undefined problems
  • A bias for execution over process for its own sake

Why Join Kapture CX?

At Kapture CX, we're building the future of AI-powered customer experience. As Chief of Staff to the Chief AI Officer, you'll help shape AI strategy, accelerate innovation, and drive initiatives that transform how global enterprises engage with customers.

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Create your free OnJob profile to apply — we'll take you to Kapture CX's application after sign-up. · Posted 13 Jul 2026.

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