Coordinator 3, Sales Support & Analysis, Product, Comcast Business

Job Summary

Job Description

Responsibilities:

• Conducting thorough research on unreported/unpaid accounts to secure revenue collection with minimal supervision
• Maintaining the integrity of affiliate data through meticulous updates and validation processes
• Executing comprehensive credit control measures, including the creation of reminder communications and direct client negotiations to resolve financial discrepancies
• Collaborating with the Product Sales team to review client ledger balances and initiate appropriate financial actions
• Coordinating the collection and analysis of sales data, producing both standard and specialized reports upon request
• Identifying opportunities for sales process enhancements and contributing to the implementation of strategic solutions
• Liaising with internal and external stakeholders to ensure the alignment of sales support activities with broader sales objectives
• Providing expertise and guidance to less experienced colleagues, acting as a key resource in the sales support and analysis field
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Preferred Qualifications:

• Proficient with Salesforce

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Certifications (if applicable)

Relevant Work Experience