Call Center Agent - MB
Sutherland
Call Center Agent - MB at Sutherland is a full time role based in Alexandria, Alexandria Governorate, Alexandria, Alexandria Governorate, Egypt. It was published on 4 August 2026 and was open at last check.
| Role | Call Center Agent - MB |
|---|---|
| Company | Sutherland |
| Location | Alexandria, Alexandria Governorate, Alexandria, Alexandria Governorate, Egypt |
| Employment type | Full Time |
| Published | 4 August 2026 |
| Status | Open at last check |
Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.
For Enterprises, these are key factors of success. For us, they're our core expertise.
We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.
We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.
Sutherland
Digital Outcomes
This is a full-time on-site role located in Alexandria for a Customer Service Specialist. In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction.
Your day-to-day responsibilities will include:
- 📞 Handling customer interactions with efficiency and empathy.
- 🛠️ Providing tailored solutions to meet customer needs.
- 🌟 Ensuring a positive customer experience through effective communication and professional phone etiquette.
If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!
Qualifications
🚀 We’re Hiring Talented People! 🌟
Fresh Grads & Dropouts are welcome to apply! 🎓
🔑 What we’re looking for:
✅ Fluency in English is a MUST! (B2/C1 level) 🇬🇧
✅ Strong skills in Customer Service & Customer Support 🤝
✅ Proven ability to enhance Customer Satisfaction & Customer Experience 💯
✅ Problem-solving, active listening, & attention to detail 👂💡
✅ Experience in a customer-facing role and familiarity with CRM tools is a plus! 🖥️
✅ Flexibility with night & overnight shifts is essential 🌙
✅ Proficiency in professional phone etiquette & communication techniques is a plus 📞💬
💼 If you’re passionate about making a difference and love helping customers, we want YOU! 🌟
Additional information
All your information will be kept confidential according to EEO guidelines.
All your information will be kept confidential according to EEO guidelines.
Create your free OnJob profile to apply — we'll take you to Sutherland's application after sign-up. · Posted 4 Aug 2026.
Call Center Agent - MB at Sutherland — questions answered
What does the Call Center Agent - MB role at Sutherland pay?
Sutherland does not publish a salary on this Call Center Agent - MB listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Call Center Agent - MB role at Sutherland based?
Sutherland lists this Call Center Agent - MB role in Alexandria, Alexandria Governorate, Alexandria, Alexandria Governorate, Egypt, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Sutherland before you apply.
Is the Call Center Agent - MB role at Sutherland still open?
The Call Center Agent - MB posting at Sutherland was open at OnJob's last check of the employer's careers page, having been published on 4 August 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Call Center Agent - MB role at Sutherland?
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