Director, Customer Value Management - 11450
Coupa
Director, Customer Value Management - 11450 at Coupa is a full time role based in Remote · Austin, Texas (remote). It was published on 21 April 2026 and was open at last check.
| Role | Director, Customer Value Management - 11450 |
|---|---|
| Company | Coupa |
| Location | Remote · Austin, Texas (remote) |
| Employment type | Full Time |
| Published | 21 April 2026 |
| Status | Open at last check |
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of a Director, Customer Value Management at Coupa:
The Director, Customer Value Management will lead a segment within the Enterprise Customer Value Management organization. In this critical leadership role, you will be responsible for leading execution of the programs, processes, and methodologies that drive ongoing value realization, adoption and utilization, retention, and long-term partnerships with Coupa’s customers in your segment. You will partner with internal and external delivery leaders during implementation of the software, and partner with Sales leadership to ensure growth opportunities are captured and customer entitlements are renewed smoothly. You will work closely with cross-functional teams, including Sales, Services, Partners, Product, Operations, Enablement and Marketing (including Customer Advocacy initiatives – Events, References and Reviews), to ensure a unified and excellent customer experience at every stage of the lifecycle. You will foster executive relationships with customers in your region through various methods including 1-1 meetings.
Strong candidates will have deep experience in leading customers to value through adoption of procurement, finance, and supply chain solutions. You will have hands-on experience in enterprise Customer Success or Client Delivery Leadership, demonstrated thought leadership in Customer Success tools and strategies, and a track record of successful execution in a dynamic, fast-paced environment. Ideal candidates will also have a mixture of practitioner and consultant experience.
Create your free OnJob profile to apply — we'll take you to Coupa's application after sign-up. · Posted 21 Apr 2026.
Director, Customer Value Management - 11450 at Coupa — questions answered
What does the Director, Customer Value Management - 11450 role at Coupa pay?
Coupa does not publish a salary on this Director, Customer Value Management - 11450 listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Is the Director, Customer Value Management - 11450 role at Coupa remote?
Yes — Coupa advertises this Director, Customer Value Management - 11450 role as remote, tied to Remote · Austin, Texas, and it is listed as full time work. Remote terms come from the employer's own posting, so confirm the expected working hours, timezone and any on-site days with Coupa before you apply.
Is the Director, Customer Value Management - 11450 role at Coupa still open?
The Director, Customer Value Management - 11450 posting at Coupa was open at OnJob's last check of the employer's careers page, having been published on 21 April 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Director, Customer Value Management - 11450 role at Coupa?
Apply to the Director, Customer Value Management - 11450 at Coupa role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Coupa's own application page. Creating a profile is free and needs no card.
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