COBM - GAC KYC - Manager

Who we are looking for

An organized & professional manager who is able to lead a large team in a fast-paced & challenging environment. This leader should possess the ability to maintain maximum flexibility in allocating their staff towards evolving workloads as well as own key business initiatives driven by the overall priority of strengthening the bank’s AML Program. In the specific oversight of the QA Team, this leader will aim to minimize regulatory, monetary and reputational risk by ensuring accuracy and completeness of KYC records through the 4-eyed quality assurance process.

Why this role is important to us:

The team you will be joining is a part of State Street Bank Trust one of the biggest custodian in the world and in to the Global AML Center where we perform KYC reviews among other AML activities. The ideal candidate will lead a team responsible for the end to end onboarding and working closely with clients, Internal stake holders and vendors to ensure seamless onboarding, data governance and process optimization.

What you will be responsible for

As KYC Officer you will:

• Drive KYC / QA Operations for New To Bank, Periodic Reviews, and Event Driven Reviews
• Effectively manage stakeholder relationships to ensure communication of all money laundering risks, through Leadership and Operational Forums
• Ensure KYC / QA processes are of highest quality to meet regulatory expectations and follow industry best practice
• Ensure quality and skills of resources are appropriate to have a ‘best in class’ KYC / QA operational function
• Engage, lead and influence BU stakeholders and their teams to better equip them to embed AML behaviors through BU/RM training
• Oversee status reporting commentary for management / committees
• Demonstrate commitment to AML risk excellence through the timely and accurate completion of the firm’s “know your customer” due diligence requirements, including for periodic / event driven reviews and in respect of expected v actual transaction activity review
• Maintain role-specific knowledge of the current anti-money laundering and financial crime risks and issues through completion of the annual AML Academy, and any other financial crime training deemed applicable to the role
• Result-oriented with an ownership and accountability mindset
• Drive pay for performance and culture of performance differentiation
• Executive presence, managing with influence and effective communication across stakeholder groups both regionally and globally
• Embed risk excellence culture across the teams
• Encourage and drive a culture of change and ideation

What we value

These skills will help you succeed in this role

• Demonstrated ability of managing a large and demanding team/program to tight deadlines in the face of constantly changing policy and procedures
• Ability to work with multiple stakeholders across the 3 Levels of Defense
• Excellent interpersonal, organizational, and administrative skills
• Good Microsoft Excel and Word skills
• Very good language skills in English
• Evidence of strong communication & influencing skills - ability to clearly communicate complex issues to both senior / executive management and a team of junior specialists
• Strong presentation skills including experience in face-to-face presentations to senior management
• Problem solving ability
• Ok with any shifts
• Keen to work from office

Education & Preferred Qualifications

• MBA or Graduate degree preferred
• Minimum of 07-10 years relevant work experience with AML, KYC, internal control, compliance function within the financial services sector
• Client-oriented, with significant experience in managing senior global stakeholders and Client Relationship managers
• Self-directed, ability to multi-task and navigate competing priorities
• Problem-solving and critical analysis experience, highly responsive and driven
• Excellent collaboration, communication, presentation and networking skills
• Ability to identify and present cross-sell opportunities & standardizations, excellent influencing skills
• Innovative, intellectually curious, with a bias for action
• Significant prior financial services industry experience preferred
• Strong people management skills and prior experience in a supervisory capacity with responsibility for coaching and development of direct reports (expectation of Minimum 5+ years’ supervisory experience)

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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