Project Manager- US Delivery
Skit.ai
Project Manager- US Delivery at Skit.ai is a full time role based in Bangalore, KA, India. The listing asks for 5–8 yrs of experience. It was published on 17 September 2025 and was open at last check.
| Role | Project Manager- US Delivery |
|---|---|
| Company | Skit.ai |
| Location | Bangalore, KA, India |
| Employment type | Full Time |
| Experience asked | 5–8 yrs |
| Published | 17 September 2025 |
| Status | Open at last check |
About Us:
Skit.ai is the pioneer Conversational AI company transforming collections with omnichannel GenAI-powered assistants. Skit.ai’s Collection Orchestration Platform, the world’s first solution, streamlines collection conversations by syncing channels and accounts. Skit.ai’s Large Collection Model (LCM), a collection LLM, powers the strategy engine to optimize interactions, enhance customer experiences, and boost bottom lines for enterprises. Skit.ai has received several awards and recognitions, including the BIG AI Excellence Award 2024, Stevie Gold Winner 2023 for Most Innovative Company by The International Business Awards, and Disruptive Technology of the Year 2022 by CCW. Skit.ai is headquartered in New York City, NY. Visit https://skit.ai/.
Job Title: Project Manager – US Business
Location: Bangalore | 5-day office (Monday-Friday)
Shift Hours: 1:00 PM – 10:00 PM IST (US hours as needed)
Experience: 5-8 years
Job Overview:
Join us as a Project Manager to lead strategic client engagements for our US collections and financial services portfolio. You'll own the complete client journey from initial onboarding through expansion ensuring exceptional delivery and driving measurable business outcomes. This high-visibility role directly impacts our growth trajectory in the US market. You'll be at the forefront of Voice AI and GenAI innovation, managing implementations of our industry-leading conversational AI platform and shaping how enterprises leverage AI for customer engagement.
What you'll do:
During Solutioning:
- Deliver compelling product demonstrations tailored to client needs
- Design custom solutions aligned with client objectives
During Onboarding:
- Lead kickoff meetings and work closely with client's business stakeholders, tech stakeholders, and client's other vendors to ensure timely integrations and deployment
- Conduct discovery sessions to document requirements and constraints, then develop and execute comprehensive rollout plans
- Lead a team of solution and prompt engineers to develop custom bots specifically suited to the needs, policies, and processes of each client
During Activation:
- Conduct daily/weekly performance reviews with clients to drive continuous optimization of campaign performance based on analysis and insights generated
- Monitor SLA compliance and proactively address gaps
During Expansion:
- Lead quarterly business reviews with executive stakeholders to develop strategic growth roadmaps
- Identify and pursue upsell/cross-sell opportunities
What we are looking for-
Essential Experience:
- 5-8 years of project management experience, ideally in collections or financial services
- Proven track record of managing complex, high-value client relationships
- Familiarity with API integrations and technical troubleshooting
- Excellence in stakeholder management across multiple organizational levels
- Strong escalation management and conflict resolution abilities
- Data-driven approach to problem-solving and decision-making
Preferred Qualifications:
- Experience with collections technology stack - CRM platforms, Campaign management tools, payment gateways, and integrations with these platforms
- Experience with Voice AI, conversational AI, chatbot implementations or SaaS/CPaaS projects
- Experience with AI/ML solutions in financial services
- Background in consulting and understanding of collections workflows and best practices
Why This Role Matters
You'll be at the forefront of revolutionizing how enterprises approach collections through cutting-edge AI technology, directly impacting millions of customer interactions. Your work will shape the adoption of Voice AI and GenAI in financial services while building lasting partnerships with leading US organizations. This is a unique opportunity to work with state-of-the-art AI technology and drive innovation in the collections industry.
Create your free OnJob profile to apply — we'll take you to Skit.ai's application after sign-up. · Posted 17 Sept 2025.
Project Manager- US Delivery at Skit.ai — questions answered
What does the Project Manager- US Delivery role at Skit.ai pay?
Skit.ai does not publish a salary on this Project Manager- US Delivery listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Project Manager- US Delivery role at Skit.ai based?
Skit.ai lists this Project Manager- US Delivery role in Bangalore, KA, India, advertised as full time work at that location and asking for 5–8 yrs of experience. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Skit.ai before you apply.
How much experience do you need for the Project Manager- US Delivery role at Skit.ai?
Skit.ai asks for 5–8 yrs of experience on this Project Manager- US Delivery posting. Employers commonly consider candidates slightly under a stated band when the listed skills line up.
Is the Project Manager- US Delivery role at Skit.ai still open?
The Project Manager- US Delivery posting at Skit.ai was open at OnJob's last check of the employer's careers page, having been published on 17 September 2025. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Project Manager- US Delivery role at Skit.ai?
Apply to the Project Manager- US Delivery at Skit.ai role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Skit.ai's own application page. Creating a profile is free and needs no card.
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