Engineer 4, DevOps

Job Summary

Job Description

Skills and Experience • 7–10+ years of experience in DevOps, SRE, Platform Engineering, or Cloud Infrastructure • Strong hands-on experience with GCP, GKE, Cloud SQL, Firestore, IAM, and service accounts • Experience with AWS services such as S3, EC2, CloudFront, Route53, and IAM • Deep knowledge of Kubernetes, Docker, Helm, and Terraform • Experience with Kubernetes control planes, autoscaling, readiness/liveness probes, cluster upgrades, and workload reliability • CI/CD expertise using Jenkins, GitHub Actions, Cloud Build, and Git-based release workflows • Experience with RabbitMQ or similar message queue technologies • Strong scripting and automation skills using Bash, Python, and YAML • Experience with secrets management, Workload Identity Federation, RBAC, and secure deployment practices • Strong understanding of networking, load balancing, DNS, CDN, SSL/TLS, and production change management • Experience with monitoring, alerting, observability, SLOs/SLIs, incident response, RCA, and postmortems • Strong operational mindset with the ability to use metrics to improve reliability, deployment quality, and platform performance Typical Tasks and Responsibilities • Design, maintain, and improve scalable cloud infrastructure across GCP and AWS • Build and evolve Terraform, Helm, and automation frameworks • Lead Kubernetes workload design, cluster upgrades, scaling, and reliability improvements • Design and maintain CI/CD pipelines using Jenkins, GitHub Actions, and Cloud Build • Support RabbitMQ-based and event-driven microservice infrastructure • Improve monitoring, alerting, anomaly detection, dashboards, and SLO/SLI tracking • Troubleshoot complex cloud, networking, Kubernetes, deployment, and infrastructure issues • Manage IAM permissions, service accounts, SSL certificates, secrets, and security controls • Lead production deployment planning, rollback strategies, and release readiness activities • Participate in incident response, RCA, and postmortem follow-ups • Drive DevSecOps practices, compliance readiness, vulnerability remediation, and infrastructure governance • Define and evolve DevOps standards, deployment practices, and operational best practices • Mentor DevOps Engineers 1–3 and provide technical guidance through design reviews and knowledge sharing • Partner with engineering, QA, video, security, product, and infrastructure teams on planning and execution

Responsibilities:

• Championing the optimization of the development process to effectively bridge the gap between software development, engineering, and management
• Driving the pursuit of continuous improvement with robust continuous integration, development, and deployment pipelines
• Advocating for and overseeing the automation of processes to accelerate the software development process
• Facilitating effective communication and collaboration between development and operations teams for rapid product development
• Monitoring application performance to anticipate and correct operational issues
• Creating and maintaining stable, deployable, and scalable operating environments by continuously improving infrastructure
• Commanding advanced knowledge of development processes and programming languages
• Ensuring adherence to industry standards and best practices for security and compliance throughout the development and operations lifecycle
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Certifications (if applicable)

Relevant Work Experience