Senior Engagement Manager

While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth.

If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi!

Company Profile 

Quantiphi is an award-winning AI-first digital transformation engineering company driven by the desire to solve transformational problems at the heart of the business. We are passionate about our customers and obsessed with problem-solving. Quantiphi solves our clients’ toughest and most complex business problems by combining deep industry experience, disciplined cloud and data-engineering practices, and cutting-edge artificial intelligence research to achieve quantifiable business impact at unprecedented speed.

Some company highlights:

• Delivered 2.5x growth YoY since its inception in 2013.
• Headquartered in Boston with 4000+ Quantiphi professionals across the globe.
• Winner of the “Data Analytics” and “Public Sector” Partner of the Year from Google for 2020.
• Winner of the “America's Service Delivery Partner of the Year” award from NVIDIA for 2021.
• Recognized by top global analyst firms like Gartner, Frost & Sullivan, IDC, Fast Company, ISG & Everest group as an industry leader in the AI-led digital transformation across categories.
• Recognized by Everest Group as “Specialist Leader” and “Start Performer” in Analytics and AI Services.
• Winner of “Industry Partner of the Year” and “AI/ML partner of the Year” from AWS regional and global team for 2022.
• Recognized by Gartner as a leading Vendor for US Healthcare Payers 2022 and for Healthcare Data, Analytics and AI 2022, in the AI strategy category.
• Recognized under India's 40 Best Workplaces in Health and Wellness 2022.
• Certified as a Great Place to Work for the third year in a row- 2021, 2022, 2023.

For more details, visit : our Website or our LinkedIn Page

Job Description

Role: Senior Engagement Manager

Experience Level: 10-15 yrs

Work location: Trivandrum, Mumbai and Bangalore

What you’ll do:

You will be working as a Senior Engagement Manager where you will focus on helping clients achieve their business goals through digital transformations. You will be working closely with Technical Architects from specialties such as cloud engineering, data engineering, ML engineering & software development to create platforms, solutions, and applications that cater to the latest trends in the industry such as digital diagnosis, software as a medical product, AI marketplace, amongst others.

Role & Responsibilities:

We are looking for a Senior Engagement Manager who is motivated to combine the art of management of people, processes and technologies to provide solutions that are robust and scalable as per customer needs. Some of the responsibilities would include:

• Be the champion of project delivery using Scrum methodology
• Effective resource management to ensure high utilization of resources
• Manage customer relationships and ensure customer success and satisfaction
• Oversee project financials and optimize margins
• Monthly invoicing to the customers for the services delivered
• Stay connected with the team to understand their sentiment
• Closely work with the internal support functions to run the delivery operations smoothly
• Collaborate with internal and external stakeholders

Skills Expectations:

• Must have: Be a trusted advisor to customers and solve complex problems.
• Develop comprehensive project plans that aligns customer requirements with customer objectives
• Coordinate with various Business stakeholders and IT Business Partners/ Architects during all the project phases, from initial scoping to final implementation
• Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables
• Communicate proactively with the team members to provide encouragement, identify problems, create solutions, and implement efficiency improvements
• Facilitate all events across the teams including backlog refinement, iteration planning, daily standups, and retrospectives
• Assist the stakeholders and product owners in maintaining roadmaps and ensuring technical feasibility, capacity/resource allocation, risk analysis, inter-team, and department dependencies
• Create documentation in partnership with product owners and engineering leads
• Use tools, cadences, and communication to effectively create and maintain visibility, track progress, escalate blockers, run sprint reports, collect metrics, and drive relentless improvement
• Good to Have: Experience working on Projects using cloud technologies like GCP /AWS / Azure
• Experience working in the Agile framework
• Experience in leading and mentoring the team to accelerate performance
•  Leadership qualities Effective communication with all the stakeholders involved.
• Communicate clearly about complex subjects and technical plans with technical and non-technical audiences.
• Ability to mentor and groom junior members of the team and provide them with guidance and a roadmap.
• Must have the ability to interact with other members of the team (Juniors, Seniors, ATA, TA, BA, etc) to get their designs from concept to development

What is in it for you:

• Opportunity to learn cloud-native services and how to utilize those services to solve various business problems.
• Sponsored certification opportunity for various courses of your choice (eg, Scrum, PMP, SAFe etc)
• Allocated work will allow you to not only just complete the task but also to own up to the work and take responsibility for its end-to-end delivery

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!