ERP Shaw
Sutherland
ERP Shaw at Sutherland is a full time role based in Mandaluyong, NCR, Mandaluyong, NCR, Philippines. It was published on 13 October 2023 and was open at last check.
| Role | ERP Shaw |
|---|---|
| Company | Sutherland |
| Location | Mandaluyong, NCR, Mandaluyong, NCR, Philippines |
| Employment type | Full Time |
| Published | 13 October 2023 |
| Status | Open at last check |
Sutherland is seeking a dynamic and intuitive person to join us as a Professional Talent Acquisition / Recruiter. We are a group of energetic and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
As a Technical Support Associate, you will deliver customer service to clients and customers of an American publicly traded Internet domain registrar and web hosting company, all via phone.
KEY RESPONSIBILITIES:
- Resolve customer issues and upsell;
- Identify and relate with various customer needs and scenarios;
- Provide customer resolution/consultation with cutting-edge solutions in a friendly, confident and knowledgeable manner;
- Remain updated in client and industry led processes, technology applications, utilities, and products;
- Utilize various client based tools and applications for customer management and servicing;
- Transfer customers to appropriate departments when required;
- Conduct data entry, documentation, and case management;
- Work and partner with others within a team-based environment; and
- Achieve and maintain required metrics and goals.
KEY RESPONSIBILITIES:
- Resolve customer issues and upsell;
- Identify and relate with various customer needs and scenarios;
- Provide customer resolution/consultation with cutting-edge solutions in a friendly, confident and knowledgeable manner;
- Remain updated in client and industry led processes, technology applications, utilities, and products;
- Utilize various client based tools and applications for customer management and servicing;
- Transfer customers to appropriate departments when required;
- Conduct data entry, documentation, and case management;
- Work and partner with others within a team-based environment; and
- Achieve and maintain required metrics and goals.
All your information will be kept confidential according to EEO guidelines.
Create your free OnJob profile to apply — we'll take you to Sutherland's application after sign-up. · Posted 13 Oct 2023.
ERP Shaw at Sutherland — questions answered
What does the ERP Shaw role at Sutherland pay?
Sutherland does not publish a salary on this ERP Shaw listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the ERP Shaw role at Sutherland based?
Sutherland lists this ERP Shaw role in Mandaluyong, NCR, Mandaluyong, NCR, Philippines, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Sutherland before you apply.
Is the ERP Shaw role at Sutherland still open?
The ERP Shaw posting at Sutherland was open at OnJob's last check of the employer's careers page, having been published on 13 October 2023. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the ERP Shaw role at Sutherland?
Apply to the ERP Shaw at Sutherland role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Sutherland's own application page. Creating a profile is free and needs no card.
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