Retention Strategy Manager
Polymarket
Retention Strategy Manager at Polymarket is a full time role based in New York, NY, United States. It was published on 14 May 2026 and was open at last check.
| Role | Retention Strategy Manager |
|---|---|
| Company | Polymarket |
| Location | New York, NY, United States |
| Employment type | Full Time |
| Published | 14 May 2026 |
| Status | Open at last check |
About Polymarket
Polymarket is the world's largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized "house," Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future.
We're growing fast — both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire.
About the Role
Polymarket is looking for a CRM Manager to own end-to-end retention strategy across the customer lifecycle for Polymarket's US App and Polymarket.com. You'll build and optimize campaigns across email, push, in-app, and SMS — driving conversion, engagement, and reactivation across one of the fastest-moving products in media and finance.
This role sits at the intersection of marketing, product, and data. You'll run fast experiments, develop micro-segmentation strategies, and ensure Polymarket is always relevant when live markets and breaking news create moments that matter.
What You'll Do
- Own end-to-end retention strategy across the customer lifecycle for Polymarket's US App and Polymarket.com
- Build and optimize email, push, in-app, and SMS campaigns to drive conversion across company initiatives
- Design programs covering engagement, cross-sell, churn mitigation, and reactivation
- Develop micro-segmentation strategies to deliver the right message, right channel, right moment — with proof it moved the needle
- Own real-time triggered messaging tied to live market events, ensuring Polymarket is always relevant when it matters most
- Partner closely with Product on feature adoption, notification strategy, and real-time messaging systems
- Collaborate with Data on modeling, cohort analysis, and predictive segmentation
- Run fast, data-driven experiments to increase engagement around key events, markets, and moments
- Define and track core retention metrics; report weekly to marketing leadership and product on performance, experiment results, and LTV trends
What We're Looking For
- 3–6+ years of experience in retention, lifecycle, or growth marketing
- Hands-on experience with common CRM platforms used to build customer journeys
- Experience owning retention across web and mobile
- Strong analytical instincts — comfortable working with cohorts, funnels, and experimentation
- Deep understanding of segmentation, personalization, and orchestration strategy
- Clear communicator who can move quickly in a high-velocity, event-driven product
- Comfortable working non-traditional hours around live events and breaking news, including evenings and weekends
- (Plus) Experience with trading, OSBs, crypto, or real-time marketplaces
Benefits
- Competitive salary & equity
- Unlimited PTO
- Full Health, Vision, & Dental coverage
- 401k match
- Hardware setup: new MacBook Pro, big display, & accessories
Create your free OnJob profile to apply — we'll take you to Polymarket's application after sign-up. · Posted 14 May 2026.
Retention Strategy Manager at Polymarket — questions answered
What does the Retention Strategy Manager role at Polymarket pay?
Polymarket does not publish a salary on this Retention Strategy Manager listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Retention Strategy Manager role at Polymarket based?
Polymarket lists this Retention Strategy Manager role in New York, NY, United States, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Polymarket before you apply.
Is the Retention Strategy Manager role at Polymarket still open?
The Retention Strategy Manager posting at Polymarket was open at OnJob's last check of the employer's careers page, having been published on 14 May 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Retention Strategy Manager role at Polymarket?
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