Customer Success Engineer - II
MindTickle
Customer Success Engineer - II at MindTickle is a full time role based in Pune, Maharashtra. It was published on 4 December 2025 and was open at last check.
| Role | Customer Success Engineer - II |
|---|---|
| Company | MindTickle |
| Location | Pune, Maharashtra |
| Employment type | Full Time |
| Published | 4 December 2025 |
| Status | Open at last check |
Who we are
Mindtickle is the leading AI-powered revenue enablement platform that combines on-the-job learning and deal execution to drive behavior change and get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product.
Our commitment to innovation has also earned us the "AI-based Sales Solution of the Year" award in the 8th annual AI Breakthrough Awards program ( PR Newswire) , and a Gold Stevie Award for Sales and Customer Service ( Mindtickle )- recognition of our dedication to both product excellence and outstanding customer support.
Job Brief
Mindtickle is hiring an experienced Customer Support Engineer - II to join our Customer Support Engineering team and become the technical heartbeat behind a global enterprise SaaS platform and our award-winning AI solutions. In this role, you will troubleshoot and resolve complex issues in a distributed system across backend services, APIs, data platform, UI interactions, and AI-powered solutions.
This role demands a strong working knowledge of cloud fundamentals: debugging of distributed systems, querying and analyzing system data, logs, and traces, writing scripts, and resolving complex backend and frontend issues with precision and speed. You will collaborate directly with Engineering, Product, Quality Engineering, and DevOps, influencing product quality and strengthening customer trust at scale.
If you thrive in solving hard technical problems, working with cross-functional teams, excel in high-stakes scenarios, owning outcomes end-to-end, and delighting customers, this role offers unparalleled influence and impact that few L2 positions can match.
Create your free OnJob profile to apply — we'll take you to MindTickle's application after sign-up. · Posted 4 Dec 2025.
Customer Success Engineer - II at MindTickle — questions answered
What does the Customer Success Engineer - II role at MindTickle pay?
MindTickle does not publish a salary on this Customer Success Engineer - II listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Customer Success Engineer - II role at MindTickle based?
MindTickle lists this Customer Success Engineer - II role in Pune, Maharashtra, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with MindTickle before you apply.
Is the Customer Success Engineer - II role at MindTickle still open?
The Customer Success Engineer - II posting at MindTickle was open at OnJob's last check of the employer's careers page, having been published on 4 December 2025. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Customer Success Engineer - II role at MindTickle?
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