Lead System Administrator P 4C

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Governance & content lifecycle

• Own the SharePoint Online and OneDrive governance model end to end : creation control, ownership, attestation, inactive-site lifecycle, archiving and storage optimisation.
• Configure, run and continuously tune SharePoint Advanced Management policies (site ownership, attestation, inactive-site, Data Access Governance, restricted access/content discovery).
• Lead remediation of ownerless and inactive sites; design the Microsoft 365 content strategy to control storage cost.
• Eliminate the subsite governance blind spot by driving flat-architecture modernisation (subsite → standalone site + hub).
• Define and maintain the governance operating model, RACI, standards, KPIs and leadership reporting.

Compliance, Purview & records (content management)

• Design and operate Microsoft Purview capabilities for content: retention policies and labels, data lifecycle management, records management and disposition across SharePoint, OneDrive and Teams.
• Implement data loss prevention (DLP), sensitivity labels and information protection for content governance.
• Partner with Legal and Compliance on eDiscovery, legal/litigation holds and audit; govern hold intake and attestation cadences.
• Ensure content is Copilot-ready, reduce oversharing, restrict sensitive content, and keep the Microsoft Graph clean and trustworthy. Platform administration & operations
• Act as senior SharePoint / Microsoft 365 administrator: SharePoint Online, OneDrive, Teams and Microsoft 365 Groups, plus Entra ID group governance (creation, naming, expiration, ownerless-group policy).
• Govern permissions, external/guest access and provisioning standards (templates, hubs, naming).
• Handle change, request and incident management for the content estate; safeguard tenant health and security posture.

Development & automation

• Build possible governance automation with Power Platform: Power Automate, Power Apps and Dataverse (e.g., attestation/recertification workflows, governed intake, lifecycle actions, dashboards).
• Script and integrate with PnP PowerShell and the Microsoft Graph API for bulk remediation, reporting and lifecycle automation; build lightweight SPFx or low-code solutions where needed.

Innovation & advisory

• Scout, evaluate and pilot new capabilities - Microsoft 365 roadmap features, SAM, Microsoft 365 Copilot, and third-party tools (e.g., AvePoint, Sharegate) and build the business cases.
• Translate technical reality into leadership-ready proposals, decks and recommendations; advise on build-vs-buy.
• Mentor and upskill admins and site owners; champion governance as an enabler, not a blocker (influence, not authority).

Traits We Believe Make a Strong Candidate

• 9–12 years in Microsoft 365 / SharePoint, including SharePoint Online governance at enterprise scale.
• Deep, hands-on SharePoint Online and SharePoint Advanced Management; strong Entra ID group governance, Teams and OneDrive administration.
• Practical Microsoft Purview expertise for content: retention, DLP, sensitivity labels, records management/disposition and eDiscovery.
• Demonstrable Power Platform build experience (Power Automate, Power Apps, Dataverse) and Power Platform governance.
• Scripting and automation with PnP PowerShell and the Microsoft Graph API.
• Experience with storage/cost optimisation, content lifecycle and archiving in SharePoint.
• Excellent documentation and stakeholder skills : able to explain complex topics in plain English to both engineers and leadership.
• An ownership mindset and bias to automation : you treat the domain as yours, and if it’s repeatable, you script or build it.
• A security- and compliance-first approach, with the curiosity to track the Microsoft roadmap and bring new ideas to the table.

Outstanding Candidates – Good to Have

• Certifications: MS-102 (M365 Administrator Expert), SC-400 (Information Protection & Compliance), PL-600 / PL-400 / PL-900 (Power Platform), MS-700 (Teams).
• Modern SharePoint development (SPFx); ServiceNow integration for governed intake. • Experience with third-party governance/migration tooling (AvePoint, ShareGate, SharePoint Migration Tool).

Qualifications

Certifications

Required Skills

Language

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Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.