Customer Success Manager, Small & Mid-Market – Join Our Remote Talent Community
Securly
Customer Success Manager, Small & Mid-Market – Join Our Remote Talent Community at Securly is a full time role based in Remote · United States (remote). It was published on 7 August 2026 and was open at last check.
| Role | Customer Success Manager, Small & Mid-Market – Join Our Remote Talent Community |
|---|---|
| Company | Securly |
| Location | Remote · United States (remote) |
| Employment type | Full Time |
| Published | 7 August 2026 |
| Status | Open at last check |
CUSTOMER SUCCESS MANAGER, SMALL & MID-MARKET – JOIN OUR REMOTE TALENT COMMUNITY
LOCATION:
Remote – United States
TYPE:
Expression of Interest
ABOUT SECURLY
Securly is a market leader in student safety, wellness, and engagement, trusted by over 20,000 schools and 20 million students worldwide. Recognized by the EdTech Top 40 Report, we offer the most comprehensive and integrated suite of solutions to support the digital learning experience.
With over 1.1 billion web requests and 54TB of data processed daily, Securly operates at a level of impact and scale that few EdTech companies can match—combining technical innovation with mission-driven outcomes.
JOIN OUR REMOTE TALENT COMMUNITY
Note: This is not an active job opening.
We’re always looking to connect with high-performing Customer Success Managers who have experience supporting a high volume of EdTech or SaaS customers—typically 200–400 accounts—using digital-first, tech-touch approaches.
By joining our Remote Talent Community, you’ll be considered for future openings on our Small & Mid-Market CSM team and prioritized when aligned opportunities become available.
WHAT WE LOOK FOR IN FUTURE SMALL/MID-MARKET CSM HIRES
We regularly seek professionals with:
- Experience in a customer success or customer-facing SaaS role, ideally within EdTech
- A track record of managing 200–400 accounts with digital engagement models
- Familiarity with tools like Gainsight, Salesforce, and customer marketing platforms
- Strength in building scalable workflows for onboarding, renewal, and expansion
- Proactive communication skills and strong organizational habits
- Knowledge of K-12 school cycles and priorities (preferred but not required)
WHO YOU ARE
- A data-driven CSM who thrives in high-volume, process-oriented environments
- Skilled at automating and scaling engagement to reach a broad customer base
- Excited about improving product adoption and retention using tech-forward methods
- Comfortable working independently in a fast-paced, remote-first company
- Motivated to help schools get the most from student wellness and safety tools
WHY JOIN SECURLY (WHEN THE TIME COMES)
If and when a relevant role opens, our full-time team members enjoy:
- Competitive base salary and performance-based incentives
- Comprehensive medical, dental, and vision coverage
- 401(k) with matching contribution
- 12 weeks of fully paid parental leave
- Unlimited PTO, 13 company-paid holidays (U.S.), and a 1-week paid winter break
- $1,000 annual stipend for professional development
- A remote-first culture built on trust, flexibility, and impact
HOW TO APPLY
To express interest, submit your resume and complete the short application. We include a few key questions designed to help you highlight your background and share why you’d be a strong fit for future opportunities.
This is your chance to tell us more about:
- Your experience managing a high volume of accounts in EdTech or SaaS
- Tools and strategies you use to drive scaled engagement
- The type of CSM role you’d be most excited to explore in the future
By applying, you’ll be added to our Talent Community and considered for future, 100% remote-based openings that align with your skills and goals.
EQUAL OPPORTUNITY EMPLOYMENT
Securly is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.
Originally posted on Himalayas
Create your free OnJob profile to apply — we'll take you to Securly's application after sign-up. · Posted 7 Aug 2026.
Customer Success Manager, Small & Mid-Market – Join Our Remote Talent Community at Securly — questions answered
What does the Customer Success Manager, Small & Mid-Market – Join Our Remote Talent Community role at Securly pay?
Securly does not publish a salary on this Customer Success Manager, Small & Mid-Market – Join Our Remote Talent Community listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Is the Customer Success Manager, Small & Mid-Market – Join Our Remote Talent Community role at Securly remote?
Yes — Securly advertises this Customer Success Manager, Small & Mid-Market – Join Our Remote Talent Community role as remote, tied to Remote · United States, and it is listed as full time work. Remote terms come from the employer's own posting, so confirm the expected working hours, timezone and any on-site days with Securly before you apply.
Is the Customer Success Manager, Small & Mid-Market – Join Our Remote Talent Community role at Securly still open?
The Customer Success Manager, Small & Mid-Market – Join Our Remote Talent Community posting at Securly was open at OnJob's last check of the employer's careers page, having been published on 7 August 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Customer Success Manager, Small & Mid-Market – Join Our Remote Talent Community role at Securly?
Apply to the Customer Success Manager, Small & Mid-Market – Join Our Remote Talent Community at Securly role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Securly's own application page. Creating a profile is free and needs no card.
Explore more on OnJob
Hiring for a role like this?
Post a job on OnJob and reach AI-matched candidates.
