EPIC SME
Jorie AI
EPIC SME at Jorie AI is a full time role based in Remote · United States (remote). The listing states pay of $120k+. It was published on 31 July 2026 and was open at last check.
| Role | EPIC SME |
|---|---|
| Company | Jorie AI |
| Location | Remote · United States (remote) |
| Employment type | Full Time |
| Pay (as listed) | $120k+ |
| Published | 31 July 2026 |
| Status | Open at last check |
About Jorie:
Jorie AI, occupies a uniquely interconnected position at the center of the healthcare industry. An inseparable part of today's healthcare billing ecosystem, with leading edge technology that is driving transformation with AI infused Robotic Process Automation for end-to-end Revenue Cycle Management, providing practice and financial management services to the healthcare industry. Applied Intelligence, Better Insight, Accelerated Efficiencies with Jorie AI.
Our work environment:
Remote opportunities
Growth advancement opportunities
Flexible work environment (Work-life Balance)
Collaborative and friendly company culture
Great Benefits:
401(k) matching up to 4%
Medical
Dental
Vision
Long/Short Term Disability insurance
Life insurance $25,000 Paid by employer
PTO 2 weeks
10 and half Holidays
Position Summary
The Epic Subject Matter Expert (SME) serves as the organization's primary resource for Epic-related processes, workflows, and optimization opportunities. This role combines strategic thinking with hands-on execution to identify improvement opportunities, develop practical solutions, and implement changes that enhance operational performance and user experience.
The ideal candidate can assess business needs, recommend solutions, and independently drive activities such as workflow analysis, system configuration, testing, training, troubleshooting, and adoption support. This individual partners closely with clinical, operational, and technical stakeholders to ensure Epic capabilities are effectively aligned with organizational objectives.
Key Responsibilities
Strategic Planning & Optimization
- Evaluate current workflows, processes, and system utilization to identify opportunities for improvement.
- Develop recommendations that align Epic functionality with business and operational goals.
- Create actionable plans for system enhancements, workflow redesigns, and process improvements.
- Assess new Epic features and functionality and recommend opportunities for adoption.
Hands-On Execution
- Design, configure, test, and implement Epic enhancements and system changes.
- Gather and document business requirements and translate them into functional solutions.
- Perform workflow analysis and implement process improvements.
- Support upgrade activities, testing efforts, and go-live initiatives.
- Troubleshoot and resolve complex application and workflow issues.
- Monitor outcomes and adjust solutions as needed to ensure desired results.
Stakeholder Collaboration
- Act as the primary point of contact for assigned Epic applications and workflows.
- Partner with operational, clinical, and technical teams to understand needs and priorities.
- Facilitate discussions to gather requirements and build consensus around solutions.
- Communicate project updates, recommendations, and impacts to stakeholders.
Change Enablement & Support
- Develop training materials, job aids, and user guidance.
- Support end-user adoption of new workflows and system functionality.
- Provide subject matter expertise during project planning, implementation, and optimization efforts.
- Mentor users and provide ongoing support to improve system utilization.
Continuous Improvement
- Analyze user feedback, operational metrics, and system performance data.
- Recommend and implement enhancements that improve efficiency, quality, and user satisfaction.
- Maintain documentation related to workflows, system configurations, and business processes.
- Ensure solutions align with organizational standards and compliance requirements.
Required Qualifications
- Bachelor's degree in Healthcare Administration, Information Systems, Business, Nursing, or related field, or equivalent experience.
- 5+ years of Epic application experience, including implementation, optimization, and support.
- Epic certification(s) in applicable modules.
- Demonstrated ability to both develop recommendations and execute associated work products.
- Strong analytical, problem-solving, and organizational skills.
- Experience working with cross-functional teams and managing multiple priorities simultaneously.
Key Competencies
- Strategic Thinking
- Execution Excellence
- Epic Application Expertise
- Process Improvement
- Business Analysis
- Stakeholder Collaboration
- Change Management
- Problem Solving
- Communication Skills
- Results Orientation
Success Profile
A successful Epic SME can see beyond immediate requests to identify broader opportunities for improvement, while also taking ownership of the work required to deliver results. They are equally effective developing recommendations, building consensus, implementing solutions, and ensuring sustained adoption and measurable outcomes.
Must be legally authorized to work in the USA. No Contractors, No C2C, No Visa Sponsorship
No recruiting agencies.
Location & Hours:
Remote in USA Only. We cannot consider candidates from New York, California, or Washington state
Mon-Fri 8:00 AM to 5:00 PMCST
Flexible working hours may be required based on business
Originally posted on Himalayas
Create your free OnJob profile to apply — we'll take you to Jorie AI's application after sign-up. · Posted 31 Jul 2026.
EPIC SME at Jorie AI — questions answered
What does the EPIC SME role at Jorie AI pay?
The EPIC SME at Jorie AI listing states pay of $120k+ for the Remote · United States (remote) position. That figure is taken directly from the employer's own posting as published, not estimated or averaged from other roles.
Is the EPIC SME role at Jorie AI remote?
Yes — Jorie AI advertises this EPIC SME role as remote, tied to Remote · United States, and it is listed as full time work. Remote terms come from the employer's own posting, so confirm the expected working hours, timezone and any on-site days with Jorie AI before you apply.
Is the EPIC SME role at Jorie AI still open?
The EPIC SME posting at Jorie AI was open at OnJob's last check of the employer's careers page, having been published on 31 July 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the EPIC SME role at Jorie AI?
Apply to the EPIC SME at Jorie AI role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Jorie AI's own application page. Creating a profile is free and needs no card.
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