Lead, Payment Poster and Refunds

General information

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Job Title

Lead, Payment Poster and Refunds

Functional Area

Teammate - Revenue Cycle

City

Remote

Work Location Type

Remote

Employment Type

Full-time (30+ hrs/week)/FULLTIME

Description & Requirements

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Position Description & Requirements

WHO WE ARE AND WHAT WE DO:

Radiology Partners, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.

Position Summary:

Lead and support Payment Posting and Refunds teams, including workload management, staff development, performance coaching, and operational oversight.

Ensure timely and accurate posting of insurance and patient payments, adjustments, contractual allowances, deductibles, copays, and denials.

Serve as the primary escalation point for payment posting and refund-related issues, partnering with leadership to resolve challenges and improve processes.

Oversee credit balance identification, refund processing, payment research, and resolution of unidentified payments, recoupments, and account discrepancies.

Drive operational efficiency and revenue cycle performance through auditing, quality assurance, cross-functional collaboration, and continuous process improvement.

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE:

3–6 years of revenue cycle experience, with preference for radiology or physician practice billing environments preferred Strong knowledge of payment posting processes, including EOBs, EFTs, ERAs, and payer reimbursement methodologies.

Thorough understanding of Medicare, Medicaid, and commercial insurance payment and reimbursement practices.

Excellent analytical, problem-solving, and communication skills, with the ability to identify revenue cycle impacts and drive effective solutions.

Highly organized and detail-oriented professional who thrives in fast-paced, collaborative environments and is proficient in Microsoft Office applications.

Why Radiology Partners:

Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from.

Compensation Reviews, Career Growth Opportunities

Generous PTO Plans and Paid Holidays

Proudly Certified as a Great Place to Work for Five Consecutive Years

FOR MORE INFORMATION:

COMPENSATION: The hourly range for this position is $22 - $25. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. In addition to this range, Radiology Partners offers competitive total rewards packages, which include possible incentive and productivity programs, health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements).

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.

CCPA Notice:When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. Radiology Partners participates in E-verify.

Beware of Fraudulent Messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in “@radpartners.com.” If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email to notify our team.

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Originally posted on Himalayas