Operational Risk Senior Specialist

About Nu

Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.

Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.

Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.

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Operational Risk & Internal Controls at Nubank 

Our mission is to maintain and constantly improve the operational risk management process in order to ensure a sustainable growth for Nubank. With that in mind, we analyze current risks and identify potential ones that may affect our journey.

As Risk Management Specialist, you will work closely with the Operational Risk Manager to ensure that your roadmap is in line with the business growth at all times, and align global defense strategies with local needs. You will enable the Operational Risk Manager to work effectively with internal and external stakeholders. This is a very strategic role that requires a combination of focus and flexibility, as well as a willingness to roll up your sleeves and play an active role in managing data and present results to different stakeholders.

 Responsibilities:

• Maintain and continuously improve the Business Impact Analysis (BIA) for Nu Colombia.
• Evaluate and maintain the assessment of Critical Roles for Nu Colombia.
• Ensure that the Business Continuity Plan is permanently updated.
• Supervise the different teams that perform the Emergency Management Plan (EMP), the Crisis Management Plan (CMP), and the Disaster Recovery Plan (DRP).
• Coordinate the Crisis Management preparedness annual exercise.
• Ensure that the inventory of critical information assets remains updated and implement strategies for its availability if risk events materialize.
• Consolidate the analysis and report results to management and SFC, as well as other stakeholders.

Qualifications

• Bachelor’s Degree in engineering.
• Business Continuity Management (BCM) & Third Party Risk Management (5+ years), ideally in regulated industries. Logistics and supply chain or financial sector experience is highly desirable.
• Analytical and problem solving skills
• Good communications skills (having the habit of presenting projects to stakeholders of different backgrounds, knowledge and organizational levels will be considered an advantage)
• Time-management and prioritization skills

Location & Work Model

• Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration.
• This position is based in Bogotá, Colombia

Benefits

• Chance of earning equity at Nu
• Extended maternity and paternity leaves
• Health and life insurance
• NuCare - Our mental health and wellness assistance program
• Nucleo - Our learning platform of courses
• NuLanguage - Our language learning program
• Vacations of 15 workdays
• Gym partnership
• Work-from-home Allowance
• Parental Consultancy
• Relocation Assistance Package, if applicable

Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.