Senior Patient Experience Professional
CenterWell Senior Primary Care
Senior Patient Experience Professional at CenterWell Senior Primary Care is a full time role based in Remote · United States (remote). The listing states pay of $71k–$98k. It was published on 26 July 2026 and was open at last check.
| Role | Senior Patient Experience Professional |
|---|---|
| Company | CenterWell Senior Primary Care |
| Location | Remote · United States (remote) |
| Employment type | Full Time |
| Pay (as listed) | $71k–$98k |
| Published | 26 July 2026 |
| Status | Open at last check |
Become a part of our caring community
Reporting to the Consumer Experience Principal, you will improve patient experience projects through insight generation, improvement planning, partner engagement, and execution support. You will collaborate across teams to identify challenges, translate data into applicable insights, and support experience improvement efforts.
Use your skills to make an impact
Required Qualifications:
- Bachelor's degree in business, healthcare administration, public health, analytics, economics, or related field.
- 3+ years of experience in healthcare, consulting, strategy, operations, analytics, quality improvement, customer/patient experience, or a related discipline.
- Experience analyzing quantitative and qualitative data to identify trends, causes, risks, and improvement opportunities.
- Translate complex analyses into clear recommendations, business insights, and leadership-ready materials.
- Experience collaborating with teams and influencing partners without direct authority.
- Proficiency with data visualization tools.
- Demonstrated curiosity and commitment to continuous improvement.
- Can work Eastern Standard Time hours.
Preferred Qualifications:
- Experience working with patient experience metrics, CAHPS, NPS, survey data, or Voice of Customer programs.
- Experience in primary care, population health, value-based care, Medicare Advantage, health plans, or provider organizations.
- Familiarity with quality improvement methodologies, process improvement, or performance management frameworks.
- Experience developing dashboards, scorecards, business cases, or executive communications.
Scheduled Weekly Hours
Pay Range
Description of Benefits
About us
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Originally posted on Himalayas
Create your free OnJob profile to apply — we'll take you to CenterWell Senior Primary Care's application after sign-up. · Posted 26 Jul 2026.
Senior Patient Experience Professional at CenterWell Senior Primary Care — questions answered
What does the Senior Patient Experience Professional role at CenterWell Senior Primary Care pay?
The Senior Patient Experience Professional at CenterWell Senior Primary Care listing states pay of $71k–$98k for the Remote · United States (remote) position. That figure is taken directly from the employer's own posting as published, not estimated or averaged from other roles.
Is the Senior Patient Experience Professional role at CenterWell Senior Primary Care remote?
Yes — CenterWell Senior Primary Care advertises this Senior Patient Experience Professional role as remote, tied to Remote · United States, and it is listed as full time work. Remote terms come from the employer's own posting, so confirm the expected working hours, timezone and any on-site days with CenterWell Senior Primary Care before you apply.
Is the Senior Patient Experience Professional role at CenterWell Senior Primary Care still open?
The Senior Patient Experience Professional posting at CenterWell Senior Primary Care was open at OnJob's last check of the employer's careers page, having been published on 26 July 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Senior Patient Experience Professional role at CenterWell Senior Primary Care?
Apply to the Senior Patient Experience Professional at CenterWell Senior Primary Care role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to CenterWell Senior Primary Care's own application page. Creating a profile is free and needs no card.
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