Deal Desk Operations & Strategy Lead
Decagon
Deal Desk Operations & Strategy Lead at Decagon is a full time role based in San Francisco, CA, United States. The listing states pay of $160k–$200k. It was published on 29 May 2026 and was open at last check.
| Role | Deal Desk Operations & Strategy Lead |
|---|---|
| Company | Decagon |
| Location | San Francisco, CA, United States |
| Employment type | Full Time |
| Pay (as listed) | $160k–$200k |
| Published | 29 May 2026 |
| Status | Open at last check |
About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.
About the Role
Decagon is looking for a Deal Lead to sit at the intersection of Sales, Finance, and Strategy. You'll be the first dedicated pricing hire and will work closely with the Business Operations team to shape the function from the ground up.
On our Pricing team, your primary goal will be to accelerate and scale our enterprise go-to-market motion - working closely with our account executives to structure and propose deals. Initiatives will include building internal deal processes, proposal structuring, commercial negotiations with customers, and sales enablement.
This is an exciting role blending strategic thinking and high-caliber execution. We are looking for highly-motivated problem solve
In this role, you will
- Own deal structuring for enterprise opportunities, partnering directly with account executives to build proposals and drive deals to close
- Work to develop and refine Decagon's pricing and packaging strategy
- Build and scale internal deal desk processes as the company expands
- Collect and analyze pricing and deal data to shape company strategy
- Partner cross-functionally with Finance and Legal to align on deal economics and contract terms
Your background looks something like this
- 6-10+ years of experience in pricing / deal desk / monetization functions at high-growth companies
- Comfort working in fast-moving, ambiguous environments where you shape solutions as much as you implement them
- Strong cross-functional collaborator - you've worked regularly with finance, sales and legal teams
- Strong communicator - both verbal and written
Even better if you have
- Experience building or scaling a deal desk or pricing function at a high-growth or early-stage company
- Previously led implementation of a CPQ platform
- Familiarity with consumption-based or usage-based pricing models in addition to traditional SaaS subscription structures
- SQL or other data analytics experience
Benefits
We proudly offer the following benefits for our full-time employees:
- Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension)
- Parental Leave
- Fertility and family building benefits through Carrot
- Daily lunches and snacks in the office to keep you at your best
These benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
Create your free OnJob profile to apply — we'll take you to Decagon's application after sign-up. · Posted 29 May 2026.
Deal Desk Operations & Strategy Lead at Decagon — questions answered
What does the Deal Desk Operations & Strategy Lead role at Decagon pay?
The Deal Desk Operations & Strategy Lead at Decagon listing states pay of $160k–$200k for the San Francisco, CA, United States position. That figure is taken directly from the employer's own posting as published, not estimated or averaged from other roles.
Where is the Deal Desk Operations & Strategy Lead role at Decagon based?
Decagon lists this Deal Desk Operations & Strategy Lead role in San Francisco, CA, United States, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Decagon before you apply.
Is the Deal Desk Operations & Strategy Lead role at Decagon still open?
The Deal Desk Operations & Strategy Lead posting at Decagon was open at OnJob's last check of the employer's careers page, having been published on 29 May 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Deal Desk Operations & Strategy Lead role at Decagon?
Apply to the Deal Desk Operations & Strategy Lead at Decagon role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Decagon's own application page. Creating a profile is free and needs no card.
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