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Ecommerce Key Account Manager

Continental

Shanghai, Shanghai, , ChinaFull Time

Ecommerce Key Account Manager at Continental is a full time role based in Shanghai, Shanghai, , China. It was published on 31 July 2026 and was open at last check.

Ecommerce Key Account Manager at Continental — key details
RoleEcommerce Key Account Manager
CompanyContinental
LocationShanghai, Shanghai, , China
Employment typeFull Time
Published31 July 2026
StatusOpen at last check

德国马牌轮胎自 1871 年成立以来,一直以不断创造前沿科技和高端品质体验完美结合的轮胎产品享誉全球。作为全球最大的轮胎制造商之一,德国马牌轮胎始终致力于为消费者提供更安全、智能、可持续的驾乘体验。2025年,德国马牌轮胎在全球54个国家拥有约78,000名员工,并创造出197亿欧元的销售额。 

2006年,德国马牌轮胎乘用车与轻卡车胎业务正式进入中国市场,并迅速以其精湛的德国工艺和值得信赖的品质独树一帜。德国马牌轮胎的零售网络遍布全国,凭借安全与领先的德国科技,德国马牌轮胎为合作伙伴创造价值,为消费者带来卓越的驾乘体验。 

  • 大陆马牌轮胎在中国市场以德国马牌注册并著称 

[Job Description]

B2B2C strategy

  • Plan and execute effective eCommerce strategies
  • Proceed and implement sales programs designed to improve sales volume achievement
  • Proceed and implement the eBusiness model
  • Deploy industry best practices by integrating and driving sales to responsible eCommerce platforms

Account Management

  • Daily operation of order, shipping, billing to optimize customer operation experience.
  • Collaborative forecasting
  • Customer complaint
  • Ensure correct reconciliation and rebate calculation and related financial figures
  • Work as strategic partner to ensure the sales volume achievement cross responsible eCommerce platforms
  • Maintain and develop close relationship with responsible eCommerce platforms

Reporting

  • Create impactful reporting and work with key stakeholders to ensure the insights drive action and better decision making
  • Regular monthly and milestone reporting, following the defined timing, content, and quality requirements.
  • Follow the company standard reporting requirement to provide inputs on time with right quality.

Project Management

  • Build high-effective relationship with responsible EC platforms and be familiar with the platform operation mode and be sensitive to business intelligence of industry/platform/competitors.
  • Responsible of trading plans and promotional calendar for B2B2C - linked to campaign calendar and focusing on key events and trading periods.
  • Be able to lead and execute eCommerce project/initiatives to secure the achievement of company target
  • Be able to inspire cooperation and coach the junior team members to achieve the business goal
  • Any ad hoc project assigned by management team

Team Management

  • Set clear vision and goals for the team to ensure target achievement
  • Engaging and motivating the team to achieve a high involvement in the day-to-day operations
  • Team developing & regular performance review

Collaboration

  • Balance the development with other channels
  • Encourage the cooperation with multifunction

Others

  • Other ad hoc tasks assigned by supervisor
  • Other Project initiation and implementation

[Job Description]

B2B2C strategy

  • Plan and execute effective eCommerce strategies
  • Proceed and implement sales programs designed to improve sales volume achievement
  • Proceed and implement the eBusiness model
  • Deploy industry best practices by integrating and driving sales to responsible eCommerce platforms

Account Management

  • Daily operation of order, shipping, billing to optimize customer operation experience.
  • Collaborative forecasting
  • Customer complaint
  • Ensure correct reconciliation and rebate calculation and related financial figures
  • Work as strategic partner to ensure the sales volume achievement cross responsible eCommerce platforms
  • Maintain and develop close relationship with responsible eCommerce platforms

Reporting

  • Create impactful reporting and work with key stakeholders to ensure the insights drive action and better decision making
  • Regular monthly and milestone reporting, following the defined timing, content, and quality requirements.
  • Follow the company standard reporting requirement to provide inputs on time with right quality.

Project Management

  • Build high-effective relationship with responsible EC platforms and be familiar with the platform operation mode and be sensitive to business intelligence of industry/platform/competitors.
  • Responsible of trading plans and promotional calendar for B2B2C - linked to campaign calendar and focusing on key events and trading periods.
  • Be able to lead and execute eCommerce project/initiatives to secure the achievement of company target
  • Be able to inspire cooperation and coach the junior team members to achieve the business goal
  • Any ad hoc project assigned by management team

Team Management

  • Set clear vision and goals for the team to ensure target achievement
  • Engaging and motivating the team to achieve a high involvement in the day-to-day operations
  • Team developing & regular performance review

Collaboration

  • Balance the development with other channels
  • Encourage the cooperation with multifunction

Others

  • Other ad hoc tasks assigned by supervisor
  • Other Project initiation and implementation
  • College degree or equivalent preferably marketing or commercial or Engineering background
  • Good in English and communication
  • Experience in managing EC stores and conducting business
  • 5 years working experience on channel & e-business with multi-national company is a plus, within Auto industry is a plus
  • Vendor management experience with advanced supply chain management knowledge is a plus
  • Process experience of retail operation
  • Advanced experience in cooperation with external customers and vendors
  • Team working experience

Ready to drive with Continental? Take the first step and fill in the online application.

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Ecommerce Key Account Manager at Continental — questions answered

What does the Ecommerce Key Account Manager role at Continental pay?

Continental does not publish a salary on this Ecommerce Key Account Manager listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.

Where is the Ecommerce Key Account Manager role at Continental based?

Continental lists this Ecommerce Key Account Manager role in Shanghai, Shanghai, , China, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Continental before you apply.

Is the Ecommerce Key Account Manager role at Continental still open?

The Ecommerce Key Account Manager posting at Continental was open at OnJob's last check of the employer's careers page, having been published on 31 July 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.

How do you apply for the Ecommerce Key Account Manager role at Continental?

Apply to the Ecommerce Key Account Manager at Continental role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Continental's own application page. Creating a profile is free and needs no card.

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