Solutions Engineer, ASEAN

Who We Are

Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.

We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it.

You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries.

About the Role

Verkada is looking for a Solution Engineer in Singapore with expert experience in Cloud Security, IoT Systems, Networking, Linux systems, Security Surveillance and Access Control. You'll partner directly with Account Executives to expand the Verkada footprint upmarket into Fortune 500 companies across ASEAN. Responsibilities include directly interfacing with customers, partners and stakeholders throughout the sales process, analysing business and technical requirements, overcoming technical objections, assisting customers in designing deployments with Verkada products and providing technical assistance to territory account reps. The ideal candidate will be highly motivated, able to learn quickly and work independently while driving impactful results for the company.

We are committed to a thriving in-office culture. This role requires that you be on-site at our Singapore office 5 days a week.

What You'll Do

• Be the trusted technical advisor to key customer stakeholders including C-level executives, Directors of IT, Security Leaders, Loss Prevention teams, Network Engineers and other technical decision makers
• Act as the Verkada subject matter expert across the full Verkada suite of products and articulate the value-added benefits to customers throughout the sales process
• Utilize your technical expertise to understand and analyse customer requirements to formulate and design system solutions
• Collaborate with the Sales team to assess and qualify customer opportunities, and translate business needs into clear specifications to contribute to the design of effective technical solutions
• Design Verkada solutions including network security recommendations, bandwidth requirements, LTE deployments, cloud security documentation and physical security deployments
• Lead product demonstrations and deliver engaging presentations tailored to both technical and non-technical audiences
• Act as a trusted advisor to customers and partners by overcoming technical objections and securing the technical win for Verkada
• Partner closely with Account Executives to develop territory strategy across ASEAN
• Stay up to date on the security and IoT industry by attending and presenting at strategic conferences and providing thought leadership within the market
• Be a technical evangelist by training and educating partners, customers and internal employees on the latest Verkada product offerings
• Collaborate closely with Product, Support, Marketing and Enablement teams
• Contribute to white papers, knowledge base articles and technical documentation related to Verkada products, features and integrations
• Travel will be required

What You Bring

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security or a related Engineering discipline from an accredited university
• 5+ years of experience as a Sales Engineer or Solutions Engineer, with a proven track record supporting Fortune 500 customers
• Demonstrated understanding of networking fundamentals including TCP/IP, HTTPS/SSL, DNS, DHCP, NAT, VLANs, Firewalls and related software systems
• Outstanding written and verbal communication skills with the ability to clearly articulate technical concepts to customers and partners
• Excellent presentation, account management, follow-through and attention to detail
• Entrepreneurial and positive attitude with a strong desire to learn
• Ability to work effectively in a fast-paced and evolving environment
• Genuine excitement for software and hardware products, Cloud Security and IoT technologies
• Experience working with APIs, Python and other coding languages preferred
• Experience working with Linux operating systems preferred
• Industry certifications are a plus: AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+, Microsoft Azure, CISSP, CSP
• Previous startup experience is a plus
• Fluency in English and at least one additional ASEAN language such as Indonesian, Malay or Mandarin is preferred

Singapore Employee Benefits

Singapore Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered
• Medical, dental, and hospital coverage
• Paid parental leave policy & fertility benefits
• Life and Disability coverage
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, accrued vacation days, and personal sick time
• Wellness/fitness benefits
• Healthy meals provided daily
• Commuter benefits

Additional Information

• You must be independently authorised to work in Singapore. We are unable to sponsor or take over sponsorship of an employment visa for this role at this time.

Verkada Is An Equal Opportunity Employer

As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

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