Engineering Manager, AI Conversation Platform
Stripe
Engineering Manager, AI Conversation Platform at Stripe is a full time role based in Toronto, Canada, Canada. It was published on 9 June 2026 and was open at last check.
| Role | Engineering Manager, AI Conversation Platform |
|---|---|
| Company | Stripe |
| Location | Toronto, Canada, Canada |
| Employment type | Full Time |
| Published | 9 June 2026 |
| Status | Open at last check |
Engineering Manager, AI Conversation Platform
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The newly formed Conversation Platform team aims to build a conversation platform for all merchants who use Stripe. We are doing so by (a) automating the easy tasks, and (b) assisting our users in the difficult tasks. Some examples include customizing the Stripe landing page to suggest bespoke integrations, allowing users to command the Stripe API in natural language, and resolving user issues automatically. We are developing RAG based systems on the latest LLMs as well as fine-tuning our own models. We’re an end-to-end team going from ideas to models to shipping in production.
What you’ll do
Responsibilities
- Driving an ambitious vision for AI/ML that benefits our users
- Setting the technical & process direction for the team based on business goals
- Brainstorm and coordinate product integrations with partner teams
- Proposing new ideas and building prototypes
- Be an integral part of a larger ML community internally & externally
- Hire & develop a world-class team to deliver high-quality ML systems.
- Coach engineers to help them grow in their careers and maintain a high bar
Who you are
We are looking for ML Engineering Managers who are passionate about using ML to improve products and delight customers. You have experience leading teams that develop streaming feature pipelines, build ML models, and deploy them to production, even if it involves making substantial changes to backend code. You are comfortable with ambiguity, love to take initiative, and have a bias towards action.
Minimum requirements
- Have at least 4 years of experience managing ML teams
- Experience working as a Machine Learning Engineer, Applied Scientist or equivalent Individual Contributor.
- Lead by example in high-growth, high-impact, ambiguous environments
- Have experience building & shipping ML systems.
- Hold yourself and others to a high bar when working with production systems.
- Thrive in a collaborative cross-functional environment
Preferred qualifications
- Experience in shipping LLM & RAG systems
Create your free OnJob profile to apply — we'll take you to Stripe's application after sign-up. · Posted 9 Jun 2026.
Engineering Manager, AI Conversation Platform at Stripe — questions answered
What does the Engineering Manager, AI Conversation Platform role at Stripe pay?
Stripe does not publish a salary on this Engineering Manager, AI Conversation Platform listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Engineering Manager, AI Conversation Platform role at Stripe based?
Stripe lists this Engineering Manager, AI Conversation Platform role in Toronto, Canada, Canada, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Stripe before you apply.
Is the Engineering Manager, AI Conversation Platform role at Stripe still open?
The Engineering Manager, AI Conversation Platform posting at Stripe was open at OnJob's last check of the employer's careers page, having been published on 9 June 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Engineering Manager, AI Conversation Platform role at Stripe?
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