BPO Telecaller
Quickibzjobs
Bangalore Urban, Karnataka-KA
Experience
0–2 Yrs
Salary
₹1.6–2.2 LPA
Job type
Full Time
Work mode
On-site
Skills
- Good Communication
- Outbound
- Sales
- Hiring
Job description
Core Responsibilities
Customer Interaction: Initiate or receive calls to handle customer inquiries, complaints, or service requests.
Lead Generation/Sales: (Outbound only) Pitch products or services to potential clients and follow up on leads to meet sales targets.
Documentation: Maintain an accurate record of all conversations in the CRM (Customer Relationship Management) software.
Conflict Resolution: Calmly handle "irate" customers and provide effective solutions to ensure customer satisfaction (CSAT).
About the company
Quickibzjobs