Project Manager – Conversational AI / Chatbot Projects

We are seeking a Project Manager – Conversational AI / Chatbot Projects to join our team. The role focuses on delivering AI-driven chatbot solutions for public sector clients, working onsite in Brussels.

Key responsibilities

• Lead project delivery from initiation to completion.

• Define project scope, objectives, and deliverables in collaboration with management, business stakeholders, and IT teams.

• Develop comprehensive project plans, communication materials, and monitor KPIs measuring business value.

• Prepare and manage budget proposals, ensuring alignment with scope, schedule, budget, and quality standards.

• Communicate expectations, progress, risks, and decisions clearly to team leads and stakeholders.

• Identify, assess, and manage risks and issues throughout the project lifecycle.

• Act as a key member of the delivery organization.

Required qualifications

• University degree in Computer Science.

• Minimum 2 years experience in Conversational AI or Chatbot Project Management.

• Minimum 2 years experience in the public sector or with public‑sector companies.

• Proficiency in Dutch or French at C1 level, plus good knowledge of the other national language and English at B1/B2 level.

• Demonstrable experience using Jira on at least two assignments.

• Project Management Methodology Certificate (e.g., PM²).

• Agile Methodology Certificate.

Nice to have