Senior Payroll Analyst

About Workato

Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com.

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by innovation and looking for team players who want to actively build our company.

But, we also believe in balancing productivity with self-care . That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

• Business Insider named us an “enterprise startup to bet your career on”
• Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
• Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
• Quartz ranked us the #1 best company for remote workers

Responsibilities

We are looking for an exceptional Payroll Specialist to oversee payroll activities for Philippines and Korea, ensuring full compliance with all statutory requirements, accurate processing, and timely submission of government reports. This role will also support payroll operations for other Asia Pacific countries including Singapore, Australia, Japan, and India.

A key responsibility of this role is to collect, validate, and record all employee changes impacting payroll, ensuring all supporting documentation is complete, accurate, and saved in the respective payroll processing folders.

The Payroll Specialist will play a key role in the global payroll transformation, partnering with ADP during the payroll transition and actively participating in the Workday–ADP Celergo integration during Wave 2. This individual will also serve as a primary contact for employee payroll inquiries, ensuring resolution within a 24-hour SLA, and will collaborate closely with stakeholders across the globe

In this role, y ou will also be responsible to:

Payroll Administration (Philippines & Korea focus; APAC support)

• End-to-end processing of payroll for the Philippines and Korea, ensuring accuracy, timeliness, and compliance with statutory and company policies.
• Manage payroll activities for additional APAC locations: Singapore, Australia, Japan, and India.
• Ensure full compliance with statutory requirements including government reporting, contributions, remittances, year-end tax or annualization activities, and other regulatory filings.
• Resolve issues and discrepancies with government agencies related to payroll, taxes, and statutory contributions.
• Provide summarized payroll reports, immediately after payroll is approved, to the General Accounting team.
• Act as main point of contact for any clarification and/or calculation required by the General Accounting team supporting the payroll report numbers, coordinate with the payroll provider as required.
• Act as main point of contact during statutory audit, for all payroll related support required.

Government Relations & Statutory Compliance

• Liaise with agencies such as SSS, PhilHealth, Pag-IBIG, BIR, and Korea statutory bodies (e.g., NPS, NHIS, NTS), as well as relevant entities in Singapore, Australia, Japan, and India.
• Monitor changes in payroll-related legislation and proactively ensure compliance across all assigned countries.
• Manage registration, updates, and any required compliance documentation for employees and company entities.

Global Payroll Transformation (ADP Transition & Workday Integration)

• Actively support the global transition to the new payroll provider ADP, including data migration, validation, parallel testing, and process documentation.
• Participate in Wave 2 integration activities between Workday and ADP Celergo, ensuring accuracy of data flows, configuration alignment, and issue resolution.
• Collaborate cross-functionally with HRIS, Finance, People Ops, IT, and ADP project teams to ensure a smooth transition and adoption.

Employee Experience & Stakeholder Management

• Serve as a point of contact for payroll questions, ensuring resolutions within a 24-hour SLA.
• Provide clear guidance and support to employees regarding payslips, deductions, statutory contributions, tax queries, and payroll changes.
• Build strong relationships with internal stakeholders across regions including HR, Finance, and Operations teams.
• Support internal audits, compliance reviews, and respond to queries from auditors and management.

Process Improvement & Documentation

• Continuously evaluate payroll processes to identify efficiencies, automation opportunities, and improvements in accuracy and service delivery.
• Maintain accurate payroll documentation, process guides, and SOPs.
• Assist in troubleshooting payroll system issues and collaborate with system and vendor teams to implement corrections or enhancements.

Requirements

Qualifications / Experience / Technical Skills

• Bachelor's degree in Accounting, Finance, HR, Business Administration, or a related field.
• Minimum 8 years of experience in payroll processing, preferably within a multi-country or multinational environment.
• Experience dealing/assisting with statutory audit is a strong plus.
• Strong end-to-end payroll experience for Philippines and Korea is required.
• Working knowledge of payroll regulations in Singapore, Australia, Japan, and/or India is a strong plus.
• Experience partnering with ADP, Celergo, or other global payroll systems preferred.
• Experience with Workday is a strong advantage.
• Excellent analytical skills with high attention to detail and accuracy.

(REQ ID: 2940)