Engineer
Target
Engineer at Target is a full time role based in Bangalore 540065, India. It was published on 25 May 2026 and was open at last check.
| Role | Engineer |
|---|---|
| Company | Target |
| Location | Bangalore 540065, India |
| Employment type | Full Time |
| Published | 25 May 2026 |
| Status | Open at last check |
About us Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. This role is ideal for an engineer with hands-on Genesys Cloud CX experience and exposure to full stack or front-end development. We are looking for an L4 Engineer with 2–3 years of experience in Genesys Cloud CX and contact center engineering. The role requires hands-on experience with Genesys Cloud CX Architect flows, IVR configuration, SIP, telephony trunks, call routing, and API integrations.
Responsibilities
- Design, configure, and support Genesys Cloud CX Architect flows, including IVR menus, call routing, prompts, queues, transfers, and error handling.
- Support telephony configurations including SIP, trunks, DID/DNIS, ANI, and call flow troubleshooting.
- Debug Genesys Cloud CX, telephony, API, and integration issues.
- Build, debug, and support APIs, services, integrations, or UI components.
- Write unit tests, integration tests, and basic test plans.
- Support production issues, root cause analysis, documentation, and continuous improvement.
- Work with product, operations, and engineering teams to deliver reliable contact center solutions.
- Support migration of Genesys Cloud CX IVR flows to Voice Assistant / conversational self-service capabilities, as needed.
Required Qualifications
- B.Tech / B.E. or equivalent 4-year degree in Computer Science, IT, Electronics, Telecommunications, or related engineering field.
- 2–3 years of engineering experience.
- Must have hands-on Genesys Cloud CX experience, including Architect flows, IVR, call routing, queues, prompts, and telephony.
- Good understanding of SIP, trunks, DID/DNIS, ANI, and contact center call flows.
- Programming experience in one or more of the following: Java, Node.js, Python, JavaScript, TypeScript, HTML, CSS, React, Angular, or Vue.js.
- Good understanding of data structures and problem-solving fundamentals.
- Experience writing, debugging, and testing APIs or application components.
- Basic understanding of REST APIs, JSON, authentication, error handling, logging, and production support.
Preferred Qualifications
- Experience migrating Genesys Cloud CX IVR to Voice Assistant, bot, or conversational AI platforms.
- Exposure to Genesys Cloud APIs, data actions, integrations, OAuth clients, or webhooks.
- Knowledge of CI/CD pipelines.
- Knowledge of Terraform or infrastructure-as-code concepts.
- Familiarity with Agile delivery, monitoring, alerting, and operational support.
Success Behaviors
- Own assigned work and deliver with quality.
- Ask questions, learn quickly, and apply feedback.
- Collaborate effectively with peers and partner teams.
- Troubleshoot issues systematically and communicate risks early
Create your free OnJob profile to apply — we'll take you to Target's application after sign-up. · Posted 25 May 2026.
Engineer at Target — questions answered
What does the Engineer role at Target pay?
Target does not publish a salary on this Engineer listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Engineer role at Target based?
Target lists this Engineer role in Bangalore 540065, India, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Target before you apply.
Is the Engineer role at Target still open?
The Engineer posting at Target was open at OnJob's last check of the employer's careers page, having been published on 25 May 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Engineer role at Target?
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