Associate Manager, Data Privacy

About PhonePe Limited:

Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore.

PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture:

At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!

Associate Manager - Data Privacy

Job Description:

We are seeking a highly motivated and detail-oriented Associate Manager to join our Data Privacy team. This role involves assisting in the development, implementation, and maintenance of our data privacy program. As an Associate Manager - Data Privacy, you will help drive privacy initiatives and ensure organizational compliance with applicable data protection regulations, including India’s Digital Personal Data Protection Act (DPDPA). The ideal candidate will have a strong understanding of data privacy laws, regulations and best practices, coupled with excellent communication, critical thinking, and analytical skills. On a day-to-day basis, you will be expected to leverage your expertise in privacy laws, concepts, and industry standards to understand and navigate complex environments and ensure robust privacy practices.

Location: Bangalore, HQ, full-time

Reports to: Senior Manager - Data Privacy

Function: Data Privacy | Ethics & Compliance

Key Responsibilities:

• Assist in the development and implementation of privacy program components, including drafting and refining policies, procedures, and templates; assist in DPDPA implementation efforts
• Collaborate with business and product teams to assess and understand the organization’s use of personal data; serve as the key privacy advisor and point of contact for internal stakeholders, guiding privacy-related decisions.
• Research and monitor evolving privacy laws, regulations, and industry practices / trends, and analyse their impact on our business.
• Conduct Data Protection Impact Assessments (DPIAs) and risk assessments to proactively address and mitigate privacy risks.
• Enhance the organization’s existing consent management framework in alignment with legal and regulatory requirements, ensuring seamless integration across functions.
• Review privacy clauses in vendor contracts and ensure compliance with data protection requirements; provide assistance on the third-party risk management process to mitigate privacy risks.
• Help investigate and manage privacy incidents, including support with reporting and resolution.
• Support in handling data principal requests and ensure timely responses; assist in addressing queries related to data privacy rights and data protection practices.
• Assist with continuous monitoring and testing of existing privacy controls implemented across businesses, identify gaps, and initiate corrective measures.
• Assist with data discovery activities across the enterprise; ensure maintenance of personal data inventory.
• Assist with design and delivery of mandatory privacy training and role-specific awareness programs to increase privacy awareness.

Qualifications and Requirements:

• Bachelor’s / Master’s Degree in Computer Science, Law, Information Security, Privacy, or related fields
• 2-5 years of overall experience working in the Privacy domain
• In-depth knowledge of global privacy laws and frameworks, including GDPR, DPDPA, CCPA, Information Technology Act, and regulations from RBI, SEBI, IRDAI and other regulators
• Strong documentation and communication skills and proficiency with framework development, assessments, and policy and procedure documentation; advanced working knowledge of MS Office applications
• Team player; ability to interface and build relationships with stakeholders
• Strong bias for action with exceptional problem-solving skills

Good to have:

• Professional certifications such as DCPP, DCPLA, CIPP/E, CIPM, CIPT, or equivalent are desirable
• Experience working in the FinTech industry and understanding of various products and services

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
• Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form.

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