Technician 2, Information Technology
Western Digital
Technician 2, Information Technology at Western Digital is a full time role based in Bayan Lepas, Penang, Bayan Lepas, Penang, Malaysia. It was published on 1 September 2026 and was open at last check.
| Role | Technician 2, Information Technology |
|---|---|
| Company | Western Digital |
| Location | Bayan Lepas, Penang, Bayan Lepas, Penang, Malaysia |
| Employment type | Full Time |
| Published | 1 September 2026 |
| Status | Open at last check |
WD is building the infrastructure behind the AI-driven data economy.
As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in.
We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide.
This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today.
We’re looking for people who want to build, solve, and operate at that level.
Join us and let’s shape the future of data.
This IT support role focuses on the complete lifecycle of computer infrastructure management. The position involves installing and configuring hardware, software, systems, networks, and peripherals, along with ongoing monitoring and maintenance of these systems. The core responsibility is providing responsive technical support to end-users through both remote phone assistance and on-site troubleshooting. This is a hands-on technical support position that requires proactive system management and reactive problem-solving to maintain smooth IT operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Installing and configuring computer hardware, software, systems, networks, printers and peripherals
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support for computing scope by phone or physical touch
- Repairing and replacing computer hardware as necessary
REQUIRED:
- Candidate must possess at least a Diploma in Computer Science, Information Technology, Computer Technology, Computer/Telecommunication Engineering or equivalent
- Shift work required.
PREFERRED:
- Minimum 1-2 years working experience in the related field
- Preferably entry-level, specialized in IT/Computer Hardware or equivalent
- Experience in the manufacturing industry will be an added advantage
SKILLS:
Good knowledge of IT, computer, hardware, and software troubleshooting.
#LI-LK1
WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email compliance@wdc.com.
Create your free OnJob profile to apply — we'll take you to Western Digital's application after sign-up. · Posted 1 Sept 2026.
Technician 2, Information Technology at Western Digital — questions answered
What does the Technician 2, Information Technology role at Western Digital pay?
Western Digital does not publish a salary on this Technician 2, Information Technology listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Technician 2, Information Technology role at Western Digital based?
Western Digital lists this Technician 2, Information Technology role in Bayan Lepas, Penang, Bayan Lepas, Penang, Malaysia, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Western Digital before you apply.
Is the Technician 2, Information Technology role at Western Digital still open?
The Technician 2, Information Technology posting at Western Digital was open at OnJob's last check of the employer's careers page, having been published on 1 September 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Technician 2, Information Technology role at Western Digital?
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