IT Support Engineer
Motorway
IT Support Engineer at Motorway is a full time role based in Brighton, England, United Kingdom. Listed skills: Operations. It was published on 9 September 2026 and was open at last check.
| Role | IT Support Engineer |
|---|---|
| Company | Motorway |
| Location | Brighton, England, United Kingdom |
| Employment type | Full Time |
| Skills listed | Operations |
| Published | 9 September 2026 |
| Status | Open at last check |
About Motorway
Motorway is the UK's largest online car-selling platform. We connect private sellers directly with over 8,000 dealers nationwide. Our online platform helps sellers achieve great prices for their cars while giving dealers fast, reliable access to the stock they want for their dealerships. Founded in 2017, our award-winning, technology-led approach has redefined the experience of selling a car. Motorway is backed by some of the world’s leading technology investors, having raised £143 million in Series C funding.
This is a unique opportunity to join a fast-growing scale-up at a crucial phase of growth and help change an industry for the better.
About the role:
As an IT Support Engineer, you'll be the friendly and knowledgeable face of IT, providing the essential support that keeps our 400+ team members productive and happy. In our modern, cloud-first environment, you won't just be closing tickets; you'll manage the full employee IT lifecycle, maintain critical systems, and contribute to key projects. We're looking for a proactive problem-solver who is empowered to research, suggest, and implement improvements that have a real impact on the business.
Key Responsibilities:
- Provide friendly and effective technical support to the entire team, ensuring colleagues feel well-cared for through clear, proactive communication.
- Dive deep into troubleshooting and resolving technical issues, making sure everyone has the right equipment and knowledge to excel at their jobs.
- Use your passion for technology to proactively suggest and implement improvements that enhance our IT systems and make work better for everyone.
- Skillfully prioritise and manage your time, balancing daily support tasks with your contributions to essential, long-term IT projects.
- Take initiative to continuously explore, learn, and develop your technical skills and experience.
Requirements:
- 1-2 years of hands-on experience in an IT support or helpdesk role, with a solid foundation in supporting both macOS and Windows in a business environment.
- A natural ability to troubleshoot and problem-solve, taking full ownership of issues from the moment they're reported to their resolution.
- Exceptional communication and interpersonal skills, with the ability to explain technical concepts clearly and patiently to colleagues at all levels.
- Experience working within a modern, cloud-first tech stack, including exposure to or a strong desire to master: Identity & Device Management: SSO, MDM (Jamf, Intune), Google Workspace etc.
- Infrastructure & Tools: Basic networking, AV systems, cloud telephony, and service desk ticketing software.
- A proactive and collaborative spirit; comfortable working autonomously while also thriving as a key player within a team.
- A genuine passion for technology and a constant drive to learn, develop new skills, and implement improvements
Benefits
We've got your back, in life's biggest moments and the everyday ones too.
- Competitive salary
- Equity scheme - we all share in Motorway’s success
- 25 days holiday
- Sea-front office with bi-weekly massages and free snacks
- Private medical insurance via BUPA
- Life assurance
- Pension scheme (we contribute 5%)
- Enhanced family leave (e.g. 26 weeks full pay for maternity or adoption)
- 24/7 Employee Assistance Programme
- EV leasing scheme
- Cycle to work scheme
- Nursery salary sacrifice scheme
- 1 paid volunteering day a year
Create your free OnJob profile to apply — we'll take you to Motorway's application after sign-up. · Posted 9 Sept 2026.
IT Support Engineer at Motorway — questions answered
What does the IT Support Engineer role at Motorway pay?
Motorway does not publish a salary on this IT Support Engineer listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the IT Support Engineer role at Motorway based?
Motorway lists this IT Support Engineer role in Brighton, England, United Kingdom, advertised as full time work at that location. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Motorway before you apply.
What skills does the IT Support Engineer role at Motorway require?
The IT Support Engineer at Motorway listing names Operations. Those are the skills the employer put on the posting itself, so they are the ones worth matching in your profile and covering first in an interview.
Is the IT Support Engineer role at Motorway still open?
The IT Support Engineer posting at Motorway was open at OnJob's last check of the employer's careers page, having been published on 9 September 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the IT Support Engineer role at Motorway?
Apply to the IT Support Engineer at Motorway role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile to Motorway's own application page. Creating a profile is free and needs no card.
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