Helpdesk Support Engineer
Meerab Group →Helpdesk Support Engineer at Meerab Group is a full time role based in Brussels, Brabant, Belgium. The listing asks for 6–8 yrs of experience. Listed skills: Windows 10, Windows 11, Active Directory, Office 365, ITIL and TCP/IP. It was published on 2 September 2026 and was open at last check.
| Role | Helpdesk Support Engineer |
|---|---|
| Company | Meerab Group |
| Location | Brussels, Brabant, Belgium |
| Employment type | Full Time |
| Experience asked | 6–8 yrs |
| Skills listed | Windows 10, Windows 11, Active Directory, Office 365, ITIL and TCP/IP |
| Published | 2 September 2026 |
| Status | Open at last check |
We are seeking a Helpdesk Support Engineer to join our team. The role involves handling call and mail intake, providing 1st and 2nd line support, and managing tickets in the helpdesk system. You will execute technical actions based on processes and checklists.
Key responsibilities
- Handle call and mail intake for IT support
- Provide 1st and 2nd line support for Windows 10/11 environments
- Create, update, and close tickets in the helpdesk ticketing tool
- Execute technical actions according to established processes and checklists
- Manage user accounts and permissions in Active Directory
- Troubleshoot hardware, network, and VoIP related issues
- Maintain ITIL procedures and adhere to service level agreements
- Support Wi‑Fi, VPN, and basic videoconferencing setups
Required qualifications
- Minimum 5 years experience with Windows 10 and 11 (configuration and troubleshooting)
- Proficiency with Microsoft Office 365 and Active Directory
- ITIL certification required
- Strong knowledge of TCP/IP, VLANs, Wi‑Fi, 802.1x, and VPN technologies
- Experience with helpdesk ticketing systems and workflow management
- Fluency in Dutch, French, and English (working knowledge of English)
Nice to have
- Experience with VMware and software virtualization
- Familiarity with VoIP, videoconferencing, and basic domotica solutions
- Basic knowledge of hardware peripherals and PC maintenance
- Valid driving licence and willingness to travel by car
Create a free OnJob profile to apply and see your AI match score before you apply. · Posted 2 Sept 2026.
Helpdesk Support Engineer at Meerab Group — questions answered
What does the Helpdesk Support Engineer role at Meerab Group pay?
Meerab Group does not publish a salary on this Helpdesk Support Engineer listing, so OnJob shows no figure for it rather than an estimate. For what this role pays across the market, the OnJob salary guides aggregate the live listings that do disclose pay.
Where is the Helpdesk Support Engineer role at Meerab Group based?
Meerab Group lists this Helpdesk Support Engineer role in Brussels, Brabant, Belgium, advertised as full time work at that location and asking for 6–8 yrs of experience. Larger employers sometimes cover several sites under one city name, so confirm the exact office with Meerab Group before you apply.
What skills does the Helpdesk Support Engineer role at Meerab Group require?
The Helpdesk Support Engineer at Meerab Group listing names Windows 10, Windows 11, Active Directory, Office 365, ITIL and TCP/IP. Those are the skills the employer put on the posting itself, so they are the ones worth matching in your profile and covering first in an interview.
How much experience do you need for the Helpdesk Support Engineer role at Meerab Group?
Meerab Group asks for 6–8 yrs of experience on this Helpdesk Support Engineer posting, alongside Windows 10, Windows 11 and Active Directory. Employers commonly consider candidates slightly under a stated band when the listed skills line up.
Is the Helpdesk Support Engineer role at Meerab Group still open?
The Helpdesk Support Engineer posting at Meerab Group was open at OnJob's last check of the employer's careers page, having been published on 2 September 2026. OnJob re-checks source listings on each build and marks a role closed once it disappears, but listings can close without notice, so the employer's own page is the final word.
How do you apply for the Helpdesk Support Engineer role at Meerab Group?
Apply to the Helpdesk Support Engineer at Meerab Group role through OnJob with a free profile: OnJob scores your fit against the listing, shows the skills lowering that score, and submits an ATS-ready profile. Creating a profile is free and needs no card.
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