Sr. Associate - F&A - AP 5B

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Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

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Job Description -

Inviting applications for the role of Accounts Payable – Senior Associate - German

Responsibility:

• Processing financial documents received from suppliers or employees of the customer following the standard operating procedures.
• Checking supplier’s details in the predefined system.
• Entering data accurately in the system.
• Sending cases requiring resolution to the contact person agreed with the client in order to get them processed.
• Debit balances for suppliers, if required.
• Month end activities.
• Proactive control for the prevention of possible errors.
• Ad-hoc reports.
• Resolving as soon as possible the requests received from partners or customers via email.
• Maintain the relationship with the customer, understanding customer needs and find solutions consistent with the objectives set.
• Solving customer requests within the time agreed.
• Ensure that response time is within the limits set by the client and that deadlines are met.
• Understand the client’s organization and address the people directly involved in the process.
• Interact via email or phone with customer representatives.
• Answering supplier/ Invoice Resolution/ Understand and Resolve Queries raised by vendor.
• Provide information on the status of Invoices, relevant contact information (fax, telephone).
• Routing out of scope issues to internal teams for further resolution.
• Contact Suppliers (email/phone/fax) resolution related.
• Work on aged invoices/ pending issues.
• To ensure that the processes activities and transactions are finalized in an accurate and timely manner, and in accordance with pre-defined and coordinated controls (SOX & Audit).
• Reading and learning the operating procedures, contributing to the development/improvement of the process procedures, raising of all unsolved/unclear issues to the team leader.
• Adopt a flexible approach to job content with a view to developing your own skills and knowledge to undertake a range of task requirements within the team.
• Effectively graduating the training plan dedicated to the position and the tasks;
• Training other team members regarding the daily tasks whenever vital and requested by the manager.
• Updating the working procedures periodically.
• Maintain and develop relationships with relevant markets and clients serviced by team and all major customers within those markets as appropriate.
• See opportunities for continuous process improvement and innovative solutions and communicate with direct manager.

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Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.